Cafe Manager: Lead Team & Grow Service

Tesco UK; Newry; On-site; GBP 26,000 - 38,000; Full time

Job summary

Tesco Cafés is looking for a Café Manager with a passion for customer service and strong people management skills to lead daily operations and develop a friendly team. You will oversee training, drive sales, and ensure high standards of service, safety, and compliance in a welcoming environment.

Applicants should have hospitality supervisory experience, a commitment to service excellence, and proven leadership abilities to role-model and coach the team across a busy Tesco Café network.

Qualifications

• Background in hospitality, at supervisory level or above.
• Commitment to excellent customer service.
• People management and leadership skills.

Responsibilities

• Oversee daily café operations, including routines and standards.
• Hold full profit and loss accountability for the café.
• Maximise sales and ensure safe, legal standards.
• Lead, motivate and coach the café team to hit targets.
• Understand and deliver the service plan and key drivers.
• Select, train and develop team members; be a café menu expert.
• Ensure fast, high-quality food and drinks in a clean environment.

Skills

Hospitality experience

People management

Customer service

Leadership

Job description

Tesco Cafés is looking for a Café Manager with a passion for customer service and strong people management skills to lead daily operations and develop a friendly team. You will oversee training, drive sales, and ensure high standards of service, safety, and compliance in a welcoming environment.

Applicants should have hospitality supervisory experience, a commitment to service excellence, and proven leadership abilities to role-model and coach the team across a busy Tesco Café network.