Café Manager: Lead Team, Drive Sales & Service

Tesco PLC; Manchester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

10% Colleague discount

Flexible working

Retirement savings plan

Life Assurance

Wellbeing resources

Exclusive deals site

Uniform provided

28 days holidays

Job summary

Tesco Cafés in the United Kingdom seeks a Café Manager to lead daily café operations and a friendly team. You’ll oversee training, development and performance, ensuring excellent service and compliance with standards while driving sales and maintaining a welcoming environment.

You will manage a team, coach and act as a role model, focusing on customer satisfaction and safe, clean operations in a busy Tesco Café setting.

Qualifications

• Experience in hospitality at supervisory level or above.
• Strong people management and customer service skills.
• Able to lead, coach and develop a diverse team.

Responsibilities

• Oversee cafe operations, routines, processes and standards.
• Hold full profit and loss accountability for the café.
• Maximise sales while ensuring safety and legality.
• Lead and inspire the team to hit targets.
• Select, train and develop team members.
• Act as a café menu expert and share knowledge.
• Ensure fast service with high quality food and drinks in a clean environment.

Skills

Hospitality experience

People management

Customer service

Team leadership

Job description

Tesco Cafés in the United Kingdom seeks a Café Manager to lead daily café operations and a friendly team. You’ll oversee training, development and performance, ensuring excellent service and compliance with standards while driving sales and maintaining a welcoming environment.

You will manage a team, coach and act as a role model, focusing on customer satisfaction and safe, clean operations in a busy Tesco Café setting.