Cafe Manager: Lead a Friendly Team & Elevate Service

Tesco Retail; Stockport; On-site; GBP 26,000 - 32,000; Full time

Job summary

Tesco Cafés are inviting applications for a Café Manager who combines hospitality flair with strong people leadership. You will oversee daily operations, training and developing a friendly team to deliver excellent service in a clean, welcoming environment.

With a background in hospitality at supervisory level, you will lead by example, drive sales, and ensure all processes comply with safety and legal standards while supporting a diverse, inclusive team across our stores.

Qualifications

• Background in hospitality at supervisory level or above.
• Commitment to excellent customer service.
• People management skills that allow you to lead by example and coach in an inclusive manner.

Responsibilities

• Overseeing the overall running of the café, including routines, processes, sales standards and changes, where necessary.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.

Skills

People management

Customer service

Leadership

Communication

Team development

Job description

Tesco Cafés are inviting applications for a Café Manager who combines hospitality flair with strong people leadership. You will oversee daily operations, training and developing a friendly team to deliver excellent service in a clean, welcoming environment.

With a background in hospitality at supervisory level, you will lead by example, drive sales, and ensure all processes comply with safety and legal standards while supporting a diverse, inclusive team across our stores.