Cafe Front of House Team Member

Tesco PLC; Coventry; On-site; GBP 18,000 - 21,000; Part time

Job summary

A leading retail company in Coventry is looking for team members to work in their café. Responsibilities include resolving customer complaints, adhering to food safety standards, and maintaining cleanliness. Ideal candidates should be effective communicators, capable of multitasking under pressure, and enthusiastic about improving operational efficiency. Experience in a similar role is a plus, but a proactive attitude is key. The position offers opportunities for those who can work collaboratively in a fast-paced environment.

Qualifications

• Ability to work efficiently and maintain a clean environment.
• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.

Responsibilities

• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness by following first in, first out (FIFO) stock rotation.
• Adhering to food safety and hygiene regulations while keeping daily records.
• Accepting deliveries and handling the safe storage of food.
• Clearing and sanitising tables to keep the café clean.
• Making sure all food products are available.
• Staying up-to-date with business communications and exciting new initiatives.
• Preparing hot and cold drinks for customers.
• Knowledge of Health and Safety standards.

Skills

Effective communication

Teamwork

Multitasking

Organizational skills

Job description

Responsibilities

• Resolving customer complaints and relaying information to the Café Manager.
• Maintaining food freshness by following first in, first out (FIFO) stock rotation.
• Adhering to food safety and hygiene regulations while keeping daily records.
• Accepting deliveries and handling the safe storage of food.
• Being aware of (and following) all operational policies and procedures.
• Clearing and sanitising tables so our café stays clean.
• Making sure we maintain our standards and all food products are available.
• Staying up-to-date with business communications and exciting new initiatives.
• Knowing our café's menu inside out and making sure food is served the way it's intended.
• Preparing hot and cold drinks for customers.
• Knowledge of Health and Safety standards.

Qualifications

• The ability to work efficiently and maintain a clean environment.
• Comfortable working in a team.
• Great communicator with a proactive attitude.
• Ability to multitask and work well under pressure.
• Confident using your initiative to improve ways of working.
• Good at planning and keeping things organised.