Cafe Customer Specialist - Fast, Five-Star Service

M& S; Pontyclun; On-site; GBP 12,000 - 15,000; Part time

Job summary

Join the M&S Café team for a fast-paced, customer-focused role in a busy store environment. You’ll welcome customers, take orders, and use digital tools to ensure quick, accurate service while maintaining high standards of food safety.

As a brand ambassador, you’ll suggest food and drink options, support colleagues, and adapt to flexible shifts to help deliver five-star service, even during peak times.

Responsibilities

• Provide warm, five-star service to customers.
• Take and fulfil orders quickly using digital tools to keep queues moving.
• Maintain impeccable food safety standards and manage orders/queues.

Job description

Join the M&S Café team for a fast-paced, customer-focused role in a busy store environment. You’ll welcome customers, take orders, and use digital tools to ensure quick, accurate service while maintaining high standards of food safety.

As a brand ambassador, you’ll suggest food and drink options, support colleagues, and adapt to flexible shifts to help deliver five-star service, even during peak times.