Cafe Team Member: Fast, Five-Star Service

MARKS&SPENCER; Bournemouth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join the M&S Café team in-store, a fast-paced, high-pressure environment where you will help deliver warm, five-star service to customers throughout busy shifts.

You will be a brand ambassador, using digital tools to take and fulfil orders quickly while maintaining impeccable food safety standards. Collaboration with colleagues and a flexible approach are essential to keep the café running smoothly.

Qualifications

• Must be 18+ per health and safety rules.
• Hands-on cafe role requiring pace and accuracy.
• Ability to deliver warm, five-star service during peak times.

Responsibilities

• Take and fulfil orders quickly using store tools.
• Maintain high standards of food safety and cleanliness.
• Provide fast, friendly service to customers and manage queues.
• Support colleagues to deliver high performance during busy periods.

Skills

Digital literacy

Customer service under pressure

Teamwork

POS system

Tools

POS system

Job description

Join the M&S Café team in-store, a fast-paced, high-pressure environment where you will help deliver warm, five-star service to customers throughout busy shifts.

You will be a brand ambassador, using digital tools to take and fulfil orders quickly while maintaining impeccable food safety standards. Collaboration with colleagues and a flexible approach are essential to keep the café running smoothly.