Fast-Paced Café: Five-Star Customer Experience

Marks and Spencer; Inverurie; On-site; GBP 1,171,000 - 1,446,000; Part time

Job summary

Marks & Spencer is seeking a Café Customer Assistant to join our in-store M&S Café. You will be a brand ambassador, helping customers with food and drink recommendations and ensuring the café operates smoothly during peak times.

The role requires being digitally confident to use order-taking tools, maintaining food safety standards, and delivering five-star service with speed and accuracy. You will work as part of a team in a fast-paced environment.

Qualifications

• Being digitally confident is essential.
• Efficiency and effectiveness are key aspects of your role.
• You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters.
• Flexibility is also vital.

Responsibilities

• Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Job description

Marks & Spencer is seeking a Café Customer Assistant to join our in-store M&S Café. You will be a brand ambassador, helping customers with food and drink recommendations and ensuring the café operates smoothly during peak times.

The role requires being digitally confident to use order-taking tools, maintaining food safety standards, and delivering five-star service with speed and accuracy. You will work as part of a team in a fast-paced environment.