Fast-Paced Café Associate — Five-Star Service

Marks & Spencer; Lisburn; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Café in our store invites you to join as a brand ambassador in a fast-paced, high-pressure role. You’ll help customers with warm, five-star service, recommend great food and drinks, and keep the café operating smoothly during peak times.

Being digitally confident is essential; you’ll use ordering tools to take and fulfil orders quickly while ensuring food safety standards. Teamwork matters as you support colleagues and adapt where needed, delivering quality under pressure and a

Qualifications

• Customer service experience in fast-paced settings.
• Ability to work under pressure while maintaining quality.
• Digitally confident and able to use ordering systems.

Responsibilities

• Make great food and drink recommendations to customers.
• Take and fulfil orders quickly to keep customers moving.
• Maintain impeccable food safety standards while handling orders and queues.
• Be a brand ambassador and deliver five-star service even at peak times.
• Support colleagues to maintain a high-performance team culture.
• Adapt quickly and flexibly to where needed in the café.

Job description

Marks & Spencer Café in our store invites you to join as a brand ambassador in a fast-paced, high-pressure role. You’ll help customers with warm, five-star service, recommend great food and drinks, and keep the café operating smoothly during peak times.

Being digitally confident is essential; you’ll use ordering tools to take and fulfil orders quickly while ensuring food safety standards. Teamwork matters as you support colleagues and adapt where needed, delivering quality under pressure and a