Butler

Estelle Manor; Witney; In loco; GBP 38.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Biannual staff socials

Exclusive staff rates across sister 2

Estelleversary gifting

Uniform provided with onsite seamstres

28 days holiday including bank hols

Cycle to Work scheme

Health cash plan & life assurance

Food and drink on shift

Descrizione del lavoro

Estelle Manor is seeking a dedicated Butler to ensure the warmth and magic of the Estelle brand across the Estate. You will review the guest journey from pre-arrival to post-visit, adding personal touches and elevating service levels to exceed expectations.

The ideal candidate will have luxury hospitality experience, excellent communication, and a genuine passion for guest care within a private estate setting.

Competenze

• Charismatic, confident, and collaborative; takes pride in work.
• Excellent communication with colleagues, management and guests.
• Strong time management and organisational skills.
• A full UK driving licence is preferred.
• Experience in luxury hospitality or estates is desirable.

Mansioni

• Oversee the guest journey from pre-arrival to post-visit to ensure personal touches.
• Deliver genuine, personalised service with warmth and discretion.
• Collaborate with team members to elevate guest experiences at Estelle Manor.
• Represent the Estelle brand in front-of-house interactions with guests and members.

Conoscenze

Charismatic personality

Excellent communication

Time management

Organisational skills

UK driving licence

Descrizione del lavoro

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there's a kids' club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a 'hosted home', bringing people together that have plenty to say and nothing to prove.

The Role:

As a Butler, you will ensure the 'warmth and magic' of the Estelle brand is carried throughout our private Houses and across the Estate. You will review the entire guest journey from pre-arrival to post-visit, ensuring all personal touches are added, along with any additional requests and elevation opportunities. You strive to go the extra mile to ensure every member receives genuine and personalised service.

Who we are looking for?

• A charismatic person who is confident and collaborative and holds pride in their work.
• Previous service experience within luxury yachts, hospitality brands, or private estates.
• Ideally, aged over 25 with a full UK driving license.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• Excellent interpersonal, time management and organisational skills.
• Passionate about delivering exceptional guest experience with keen attention to detail.

The on target earning potential for this role is £42,140 per annum per annum based on a 40 hour contract - comprising a base salary of £39,140, plus a qualified estimate of £3,000 in gratuities and service charge.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Goes without saying but we will feed you during your shift.
• Cycle to Work scheme.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full-time employees can expect to receive in the range of £3,000 in addition to their annual salary.