Business Support Services Assistant

Golearnleicestershire; England; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

A local government organization in England is looking for an individual to join their Business Services Team in a hybrid administrative role. Responsibilities include managing administrative tasks, data entry, and providing customer service. Ideal candidates will have at least 5 GCSEs, strong IT skills, and the ability to handle a dynamic workload. This role emphasizes inclusivity, seeking candidates from diverse backgrounds and offers flexible working arrangements.

Qualifications

• Evidence of meeting the necessary academic qualifications.
• Demonstrated experience with raising purchase orders.
• Experience managing tasks under deadlines.

Responsibilities

• Provide high-quality administrative support.
• Manage data entry and maintain records.
• Respond to phone and email inquiries.

Skills

Good working knowledge of Microsoft Office

Strong numeracy skills

Communication skills

Organizational skills

Ability to manage workload

Flexibility and adaptability

Education

5 GCSEs (grades 4–9 or equivalent), including English and Maths

Job description

Organisation:Leicestershire County Council

WorkLocation:County Hall,

WorkerCategory:Hybrid Worker

Salary: £25,995 - £26,409 per annum (pro sito) (pro-rata for part-time)

WorkingHours:37 Hours a week

ContractType:Permanent

Closing Date: January 25th 2026

Interview Date(s):TBC

Are you organised, customer‑focused, and ready to make a real impact?

Join our friendly and forward‑thinking remote Business Services Team, where no two days are the same. You’ll play a key role in providing high‑quality administrative support that helps our services run smoothly and efficiently across Corporate Resources, and the wider Council.

About the Role

Our Business Services Team is a positive, forward‑thinking group with a strong focus on delivering excellent customer service and efficient support across Corporate Resources. The wider service is made up of three teams — Support Services, Secretariat, and Information & Complaints — and while this role sits primarily within Support Services, you’ll work flexibly across all areas whendisposing to other.

This is a varied and rewarding administrative role. You’ll take responsibility for a range of daily tasks that help keep our services running smoothly. This includes accurate data entry, raising and managing purchase orders and invoices, booking training requests, maintaining up‑to‑date records, ordering supplies and services, and responding to phone and email enquiries. You’ll play a key part in ensuring our customers — both internal and external — receive a high‑quality, professional service.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• 5 GCSEs (grades 4–9 or equivalent), including English and Maths
• Good working knowledge of Microsoft Office (e.g., Word and Excel)
• Experience of raising purchase orders and processing invoices
• Strong numeracy and communication skills
• Ability to manage your workload, prioritise tasks, and meet deadlines
• Confidence working independently and using your own initiative
• Flexibility and a willingness to adapt quickly when priorities change

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working?

We are keen to supportДУ employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstanceswhilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term‑time working, part‑time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in our working styles page on our career site.

For more information or an informal discussion, please contact:

Daniel Bromley-Travis – Team Leader

Telephone: [phone]

To contact me by email please click here

How to Apply

interrogation Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.