Business Support Officer | Homerton Healthcare NHS Foundation Trust

Homerton University Hospital NHS Foundation Trust; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent NHS Foundation Trust in London seeks a dedicated administrative professional to provide high-quality technical and coordination support across the Estates & Facilities Directorate. The role involves supervising administrative tasks, managing space utilization, and contributing to service improvement projects. Ideal candidates will possess excellent organizational skills and experience in a healthcare setting. This position offers a chance to work in a 'Outstanding' rated Trust with a commitment to staff development and inclusion.

Benefits

Comprehensive health services

Staff development programs

Diverse workplace culture

Qualifications

• Proven experience in managing administrative functions within a healthcare or similar environment.
• Strong communication and interpersonal skills.
• Ability to coordinate multiple tasks efficiently.

Responsibilities

• Provide high-quality administrative support to the Estates & Facilities team.
• Supervise allocation of administrative work ensuring quality and timely delivery.
• Develop systems for efficient monitoring and delivery of tasks.

Job description

The post holder will provide comprehensive technical, administrative, and coordination support across the Estates & Facilities Directorate, with a primary focus on healthcare planning, space management, project delivery, and the effective day‑to‑day running of the administration function.

They will manage the allocation and supervision of administrative work within the directorate, coordinate space utilisation and decant/relocation programmes, maintain accurate asset records, support site‑wide audits, and contribute to service improvement projects.

Working closely with the Senior Management Team, the post holder will ensure that services are delivered efficiently, records are maintained accurately, and communication is clear across all stakeholders.

Responsibilities

• Provide a full, high‑quality administrative service to the Estates & Facilities and Capital team, taking the lead for identified areas and overseeing day‑to‑day performance of the administration tasks.
• Supervise and allocate work across the administrative function, ensuring appropriate skill mix, quality assurance, and timely delivery of outputs.
• Develop and implement systems, processes, and policies to support efficient allocation, monitoring, and delivery of administrative tasks.
• Ensure helpdesk functions are supported, contractor sign‑in/out, and responding to enquiries via telephone and email.
• Establish and prioritise an annual work plan for areas of responsibility, contributing to the delivery of team objectives and Trust priorities.

About Homerton Healthcare NHS Foundation Trust

Homerton Healthcare NHS Foundation Trust is a high‑performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud that Homerton Hospital recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well‑regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Closing Date

This advert closes on Sunday 14 Dec 2025. ***CLOSING DATE IS INDICATIVE. ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***