Business Support Officer

MID DEVON DISTRICT COUNCIL; Tiverton; On-site; GBP 27,000 - 29,000; Full time

Job summary

Mid Devon District Council in Tiverton is recruiting a full-time Business Support Officer to join the Street Scene (Waste and Recycling) team at Hitchcocks Business Park, Willand. You will provide frontline administrative support to staff and customers, manage a range of duties with strong organisation, time management and IT skills, and maintain deadlines with professional, courteous telephone manner.

The role requires a good education level, NVQ 3 in Business and Administration or equivalent,

Qualifications

• Good standard of education; NVQ 3 in Business and Administration or equivalent.
• Experience of customer care issues and working in an office environment.
• Professional, and polite telephone manner; good organisational and interpersonal skills.

Responsibilities

• Provide frontline service to staff and customers as part of the team.
• Undertake a range of administration duties and tasks.
• Competence in information technology (Microsoft Office) and ability to learn new software related to the role.

Skills

Organisation

Time management

Interpersonal skills

Telephone manner

Education

NVQ 3 in Business and Administration

Tools

Microsoft Office

Job description

Business Support Officer

CAPTION:

• Company: Mid Devon District Council
• Salary: £27,274 to £29,071 a year
• Hours: Full-time
• Location: Tiverton, EX16 6PP
• Working pattern: On-site
• Job type: Permanent
• Posting date: 2 Oct 2026
• Closing date: 16 Oct 2026

Summary

• Grade D - £27,274 to £29,071 Per Annum
• Permanent
• 37 hours per week
• Carlu Close (Forge Road), Willand

We have an exciting opportunity for a full-time Business Support Officer to join our Street Scene (Waste and Recycling team) at Hitchcocks Business Park, Willand.

We are looking for an efficient and organised candidate to work as part of a small administrative team within the service. The role provides different challenges and a wide spectrum of responsibilities within the service. This is a rewarding, essential and challenging post, and you will need excellent organisation and time management skills to maintain deadlines. The ideal candidate must have the ability to think on their feet, take their own initiative, be resilient and provide a structured professional service.

Candidates should have a good standard of education; have an NVQ 3 in Business and Administration or equivalent; with experience of customer care issues and working in an office environment. They should have a professional, and polite telephone manner, good organisational and interpersonal skills, and be able to communicate at all levels.

You will be expected to function as a member of the team providing a frontline service to staff and customers and can undertake a range of administration duties. Competence in the use of information technology (Microsoft Office) is essential along with the ability to learn new software related to the role.