Business Support Officer - Central

Dorset Council UK; Dorchester; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

Dorset Council is seeking a Business Support Officer to join the Central Team in the Business Support Hub in Dorchester. The role offers full-time hours (37 per week) with hybrid working from County Hall Dorchester and home, and a permanent contract.

As part of a busy team you will provide a range of business support duties, ensuring accuracy, confidentiality and compliance with the council's values and standards. Training will be provided to help you develop in the role.

Responsibilities

• Arranging transport, accommodation, and interpreter bookings
• General administration tasks including data entry, uploading documents, and managing email inboxes.

Tools

Outlook

Word

Excel

Job description

Are You Looking For An Exciting Opportunity To Help Drive Change And Be Part Of a Dynamic But Friendly Team That Provides Excellent Support To The Residents Of In Dorset? If You Are, Then a Fantastic Opportunity Has Arisen To Join The Central Team In The Business Support Hub. We Have a Vacancy For a Business Support Officer As Follows

• Full time 37 hours
• Hybrid working, based at County Hall Dorchester and working from home
• Permanent

This post offers the flexibility of working in a hybrid way providing support based in both the office as well as ‘virtual’ working from home. We maintain an effective team ethic by communicating with daily huddles, as well as using Microsoft Teams to communicate throughout the day providing a network of support within the Central Business Support Team. Your work pattern would be shaped around the needs of the business and or service needs.

We work as one team, challenging, and inspiring each other every day. We openly support and develop each other, going out of our way to offer knowledge, time, and practical help. That means working together, sharing our expertise, and celebrating individuality and diversity through our employee networks. This aligns to our values of Respect, Openness, Together, Accountability and Curiosity.

We are invested in the continuous improvement and development of our staff, providing full training for the position. (Working for Dorset Council also offers opportunities for career progression with working in the Central Team in the Business Support Hub providing an excellent start as you will be collaborating with areas across Dorset Council.)

What You Will Be Doing

Reporting to a Senior Business Support Officer, the role will be varied and interesting and the post holder will need to be motivated and flexible in their approach to work, confident in using their own initiative and able to prioritise a demanding workload to tight deadlines. The post holder will be part of a team responsible for delivering high-quality business support to a variety of operational teams and so needs to be customer focused and compliant with the Council's values, standards, and statutory obligations e.g. Data Protection. The work would include, but is not limited to:

• Arranging transport, accommodation, and interpreter bookings
• General administration tasks including data entry, uploading documents, and managing email inboxes.

About You

The experience, knowledge and skills required for this role are specified in detail in the Person Specification and Job Description attached to this advert. Please consider these when completing your application.

We are forward thinking and embrace being digitally focused. Training for service-based systems will be provided and a good working knowledge of IT including the use of Outlook, Word and Excel is essential. Experience is preferred for the post or with transferrable skills however office-based training will be provided as part of an induction training plan.

The working environment is busy and dynamic subject to interruptions and there will occasionally be work content of a sensitive/distressing nature. This will require resilience and confidentiality.

Join us and you will find an organisation and team that values your contribution; that supports your growth and development; and that cares about your personal wellbeing.