Business Support Officer - 37 Hours

Torbay Council; Torquay; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Torbay Council's Youth Justice Service is seeking a proactive Business Support Officer to join the Business Support team within Children’s Services. This permanent, full-time role provides essential admin support across the team and the wider council, including reception duties, document preparation and meeting-minutes.

You will use Word, Excel and Outlook to handle varied tasks, manage deadlines, and assist with budget and travel arrangements.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to cope with a wide range of tasks within a short time scale and meet deadlines.
• Strong numeracy skills.
• Ability to take accurate minutes.
• Able to work independently and as part of a team.

Responsibilities

• Reception duties and handling general enquiries.
• Prepare and distribute documents and organise meetings.
• Take accurate minutes and manage meeting records.
• Maintain office systems and handle routine admin tasks.
• Assist with budget administration and travel/accommodation arrangements.
• Contribute to production of resources and specialist documentation.

Skills

Interpersonal skills

Communication skills

Numeracy

Minute taking

Team player

Education

GCSE O Level or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Internet Explorer

Job description

Business Support Officer - 37 Hours

Application Deadline: 11 October 2026

Department: Childrens Services

Employment Type: Permanent

Location: Torbay Council

Reporting To: Team Manager

Compensation: £26,847 / year

Description

Are you organised, enthusiastic and looking for a varied role where your administrative skills can help make a difference?

We are looking for a proactive and reliable Business Support Officer to join our Business Support team within Children’s Services, supporting the Youth Justice Service.

The role provides administrative support to colleagues across the team and wider Council, helping services deliver positive outcomes for children, young people, families, learners and school staff.

This is a varied role where no two days are likely to look quite the same. Your responsibilities will include reception duties, preparing and distributing documents, organising meetings and taking accurate minutes, responding to general enquiries, maintaining office systems, assisting with budget administration, arranging travel and accommodation, and supporting the production of resources and specialist documentation.

You will have excellent organisational, communication and ICT skills, with the ability to manage a varied workload and work effectively to deadlines. You will be comfortable working both independently and as part of a team, using your initiative and building positive working relationships with colleagues and external contacts.

Previous experience of working in a busy office environment and dealing with a range of enquiries, both over the telephone and face to face, is essential. Experience using Microsoft Office applications including Word, Excel and Outlook is also required.

The role is based at Un1t (Unit 1) next to Tor Hill House, Torquay, and is eligible for hybrid working.

If you are an enthusiastic and resilient individual who enjoys variety, takes pride in being organised and wants to use your skills to support Children’s Services, we would love to hear from you.

If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: https://www.torbay.gov.uk/business-support-officer/

For an informal chat please contact Harry Gottschalk on 01803 208100 or [e-mail].

Interviews are expected to be conducted during the week commencing 19th October 2026

This role is not eligible for visa sponsorship.

At times there is a need to close our adverts earlier than the date specified, however, this advert will not close before 6th October.

Skills

• Effective interpersonal and communication skills.
• Ability to cope with a wide range of tasks within a short time scale and work to deadlines.
• Effective numeracy skills.
• Ability to take accurate minutes.
• Ability to work effectively both independently and as a team member.

This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.

Knowledge

Essential:

• Experience of working with a range of IT software including Microsoft Office (Word, Excel, Outlook) and Internet Explorer.

Experience & Qualifications

Essential:

• Educated to GCSE O Level standard or equivalent.
• Experience of working within a team.
• Experience of working in a busy office using a range of administration procedures.
• Experience of dealing with a range of enquiries both on the telephone and face to face.