Business Support Officer

TN United Kingdom; Rochdale; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to provide exceptional service at their training and conference facilities. This role requires a motivated multi-tasker with excellent organisational and communication skills. You will be the first point of contact for both internal and external clients, ensuring a professional and efficient service. With a focus on customer satisfaction, you will manage bookings and provide administrative support, all while enjoying a competitive salary and generous holiday allowance. Join a team that values flexibility and work-life balance, offering additional leave opportunities to enhance your well-being.

Benefits

Generous holiday allowance

Flexible work-life balance scheme

Annual incremental progression

Qualifications

• Ability to work flexibly to meet service needs.
• Demonstrate professionalism and enthusiasm in all tasks.

Responsibilities

• Provide reception duties for staff and training facilities.
• Manage data input for bookings and reservations.

Skills

Organisational Skills

Interpersonal Skills

Communication Skills

ICT Skills

Multi-tasking

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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External candidates applying for this role must be a Rochdale Resident who lives within the municipal boundaries of the Borough of Rochdale

About the Role:

Reception duties for Staff reception and Training and conference facilities

Professional and efficient service to customers

Providing excellent customer service for both internal external clients, council staff and Members.

Provide administrative support service for internal and external enquiries within the T&C Centre, the Building Team, Back of House reception and mailroom

Manage the data input for all bookings and reservation enquiries for training and conference.

About us:

Salary & Progression: Competitive starting salary and annual incremental progression.

Leave Entitlement: Generous holiday allowance of 25 days per annum plus bank holidays. Annual leave entitlement will increase by an additional 5 days after five years’ service.

Work Life Balance Scheme: We offer a flexible work life balance scheme which allows you to accrue hours and take up to an additional 12 days off each year, without impacting on your annual leave entitlement.

About You:

You will be an effective multi-tasker with excellent organisational skills and the ability to work flexibly to meet the needs of the service.

You will be motivated and forward thinking, who can demonstrate professionalism and enthusiasm

You will be a team player

You will have excellent interpersonal and communication skills

You will have excellent ICT skills and be able to use a range of packages including Word, Excel and Outlook.

To apply please demonstrate how you meet the 16 essential requirements of the person specification. We suggest that when completing your application form, you use the person specification criteria as headings then give a specific example.

In accordance with Section 7 of the Immigration Act 2016 this post requires the ability to converse at ease with the members of the public and provide advice in accurate spoken English.

**Unfortunately, we are unable to offer sponsorship for this role**