Business Support Officer

Barnsley Council; Barnsley; On-site; GBP 27,000 - 31,000; Full time

Job summary

An established industry player is seeking a dedicated Business Support Officer to enhance the vitality of urban centers. This role involves providing essential support services, managing relationships with independent traders, and contributing to the growth of Barnsley Town Centre. With a focus on collaboration and community impact, you will play a pivotal role in organizing events and ensuring effective street trading. Join a supportive team that values your contributions and offers opportunities for professional development, flexible working arrangements, and a competitive salary package.

Benefits

Flexible Working Arrangements

Employee Discounts

Health and Wellbeing Support

Training and Development Opportunities

Generous Holiday Allowances

Pension Scheme

Qualifications

• Exceptional organizational abilities and attention to detail.
• Strong communication and interpersonal skills.

Responsibilities

• Provide technical business support services within a team.
• Manage information about businesses for outdoor markets.
• Support economic growth by collecting data and producing reports.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Proactive Work Ethic

Education

High School Diploma

Relevant Work Experience

Job description

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Join to apply for the Business Support Officer role at Barnsley Council

Position reference: 50141358

Directorate: Growth & Sustainability | Service: Regeneration & Culture

Position reference: 50141358

Directorate: Growth & Sustainability | Service: Regeneration & Culture

Salary : £27,711 - £30,060

Working Arrangements : Monday to Friday

Hours per week : 37

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch .

See our range of Employee Rewards: www.barnsley.gov.uk/services/jobs/staff-rewards-and-benefits/

Closing date : 09/05/2025 a t 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Regeneration & Culture team as we work to make Barnsley the place of possibilities.

• We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
• If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We’ll help you to develop your career and grow your skills with opportunities for training and development.
• There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities .
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.
  
  

About The Post:

Th e Business Support Officer is a crucial support role within the Programme and Place team at Barnsley Council.

You will provide technical business support s ervices within a team that run s traditional and specialist markets in the Principal Towns, coordinat es promotional events and commercial activity in Barnsley Town Centre and Principal Towns, and regulates borough-wide street trading.

This role will work closely with independent traders and support them to start, grow, and establish their businesses in urban centres across the borough, contributing to the vitality and vibrancy of Barnsley Town Centre and the high streets in the Principal Towns.

About The Post:

• You will support p lace management of urban centres within the borough, providing administrative duties to several key meetings, including the Urban Centres Operational Management Group and the Urban Centres Strategy Group .
• You will support economic growth in the borough’s urban centres by managing information about businesses to ensure the delivery of outdoor markets, events, promotions, and commercial activity e.g. contact details.
• You will work with street traders and process applications for Street Trading Consent on an annual and occasional basis , guaranteeing that information is accurate and received on time , and appropriate fees paid, to ensure no gaps in trading .
• You will support monitor ing performance of the borough’s urban centres by collectin g data and producing reports (e.g. in-person high street occupancy checks and interrogating online software that tracks footfall ) .
• You will support economic growth and business development projects in the borough’s urban centres , dealing with queries over the phone and by email and responding to correspondence (e.g. Space Agency, High Street Rental Auctions).
• You will build strong working relationships with teams in the council and with external stakeholders, to be able to contribute to resol ving issues that may impact on vitality and viability of the borough’s urban centres.
  
  

What We O Ffer:

• A supportive and inclusive work culture where your contributions are valued, and your ideas are heard.
• Opportunities for professional development and advancement, with access to training programs and mentorship initiatives.
• Competitive salary and benefits package, including flexible working arrangements , generous holiday allowances , and weekend-working enhancements.
  
  

Requirements :

• Exceptional organisational abilities and attention to detail, with the capacity to manage multiple priorities effectively.
• Strong communication and interpersonal skills and the ability to build productive relationships with independent businesses.
• A proactive work ethic and positive mindset with a passion for driving positive change within the town centre and high streets in the Principal Towns.
  
  

Contact Chris Savage on [e-mail] to arrange an informal discussion and apply online at www.barnsley.gov.uk/jobs

Please use the documents below to help support you with your application form.

Job Profile: Business Support Officer Job Profile.pdf

Vacancy Exposure Profile: Exposure Profile LOW.pdf

Help with your application form

Why work for us?

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"

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