Business Support Manager | Berkshire Healthcare NHS Foundation Trust
Berkshire Healthcare NHS Foundation Trust
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Job summary
Berkshire Healthcare NHS Foundation Trust is seeking a dynamic Business Support Manager to join the Slough Community Mental Health Service. The role is full-time, on site in Slough, offering a clear path to support quality and performance targets within the division.
You will manage diaries for the senior team, supervise junior staff, and coordinate with multiple departments and partner agencies. The role requires organisational excellence and travel between locations as needed.
Qualifications
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent).
- Excellent knowledge and experience of using IT packages (MS Office) and other electronic systems (RiO, ESR, Dragon Software).
- Experience coordinating administrative processes in a busy office/care environment and supervising junior staff.
- Experience of managing data for performance and reporting purposes.
- Ability to produce professional documentation (minutes, agendas).
- Ability and willingness to travel independently between locations.
Responsibilities
- Assist the Service Manager with service reviews and initiatives to support the Division's quality and performance targets.
- Diary management for the senior management team.
- Communicate and liaise across departments and partner agencies, including the public and service users.
- Supervise junior administrative, reception and secretarial staff on a day‑to‑day basis; assist with recruitment, sickness, annual leave and task allocation.
- Plan and prioritise own workload and assist in planning the work of junior colleagues.
Skills
Education
Tools
Job description
Company:
Company: Berkshire Healthcare NHS Foundation Trust
Salary: £33,677 - £40,996 per annum (incl. of HCAS)
The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.
If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through challenges, we need you!
This position is full time, permanent, working onsite 5 days a week at Slough New Horizons, Pursers Court, Slough, SL2 5BX
Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.
You will assist the Service Manager on the implementation of the service reviews and initiatives to support of the Division in meeting its quality and performance targets.
Diary management for the senior management team.
Effective communication and liaison within and across a range of different departments and partner agencies including the public and service users on a range of different matters.
You’ll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to create a more responsive and flexible service.
You’ll work independently; planning and prioritising your own workload and assist in planning the work of junior colleagues.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The “must haves” for this role:
1. Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
2. Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
3. Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
4. Experience of managing data for performance and reporting purposes.
5. Ability to produce professional documentation to a high standard (minutes, agendas)
6. Ability and willingness to travel independently between locations when required.
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Paula Brown or email: paula.brown@berkshire.nhs.uk or Baljit.gill@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Proud member of the Disability Confident employer scheme
Company: Berkshire Healthcare NHS Foundation Trust
Salary: £33,677 - £40,996 per annum (incl. of HCAS)
Hours: Full-time
Location: Slough, SL2 5BX
Job type: Permanent
Posting date: 26 Oct 2026
Closing date: 25 Nov 2026
The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.
If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through challenges, we need you!
This position is full time, permanent, working onsite 5 days a week at Slough New Horizons, Pursers Court, Slough, SL2 5BX
Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.
You will assist the Service Manager on the implementation of the service reviews and initiatives to support of the Division in meeting its quality and performance targets.
Diary management for the senior management team.
Effective communication and liaison within and across a range of different departments and partner agencies including the public and service users on a range of different matters.
You’ll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to create a more responsive and flexible service.
You’ll work independently; planning and prioritising your own workload and assist in planning the work of junior colleagues.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority
Committed to providing good quality, safe services
Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance
27 days’ annual leave rising with service + opportunity to buy and sell
Generous NHS pension scheme
Excellent learning and career development opportunities
‘Cycle to Work’ and car leasing scheme including electric vehicles
Access to a range of wellbeing tools and services
Discounts at hundreds of popular retailers and restaurants
Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
Generous maternity, paternity, adoption and special leave
Free parking across Trust sites
The “must haves” for this role:
1. Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
2. Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
3. Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
4. Experience of managing data for performance and reporting purposes.
5. Ability to produce professional documentation to a high standard (minutes, agendas)
6. Ability and willingness to travel independently between locations when required.
For further information about the role, please see attached job description and person specification.
Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitation to call: Paula Brown or email: paula.brown@berkshire.nhs.uk or Baljit.gill@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
This advert closes on Monday 2 Nov 2026
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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