Business Support Assistant

Rotherham Metropolitan Borough Council; Rotherham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Rotherham Metropolitan Borough Council invites applications for a Business Support Assistant to join the newly established team within Regeneration & Environment. The role focuses on planning, coordinating and delivering training and development activities, managing course bookings, keeping training records up to date, and handling purchasing processes.

You will work with the Workforce Development Officer to ensure activities are well-organised, accessible, and aligned with priorities, using ICT

Qualifications

• Experience in an administrative role and ability to manage diverse tasks.
• Strong literacy and numeracy skills and experience handling sensitive information.
• Confident using ICT applications including word processing, spreadsheets and databases.
• Excellent customer service and ability to work under pressure to deadlines.

Responsibilities

• Manage course bookings and maintain accurate training records.
• Raise purchase orders and update intranet content.
• Coordinate advertising, waiting lists and promotional activities.
• Support planning, coordination and delivery of training and development activities.

Skills

Administrative experience

ICT applications

Education

NQF Level 2 qualification

Tools

Word processing software

Spreadsheets

Databases

Job description

Business Support Assistant

Basis Full time

Location: Riverside House

Job details

Salary £26,340 - £26,472 (Pay award pending)

Contractual hours 37

Basis Full time

Region Rotherham

Job category/type Administration/Clerical

Date posted 21/08/2026

Job reference REQ23822

Job profile Band D.docx

Benefits Package.doc

Job description

Directorate: Regeneration & Environment

Permanent, Full time, 37 hours per week

A great opportunity to join a newly established team!

The Business Development Team sits at the heart of the Regeneration and Environment Directorate and plays a key role in driving improvement across the organisation. The team leads and supports a wide range of policy areas aimed at improving outcomes for local people, including change and transformation projects, workforce development, customer experience enhancements, digitalisation, investment delivery, and legislative compliance.

We are looking for a proactive and organised Business Support Assistant to join our team. This role is essential in supporting the planning, coordination, and delivery of training and development activities across the directorate. You will help ensure programmes run smoothly by managing course bookings, maintaining accurate training records, raising purchase orders, and updating intranet content. You will also coordinate advertising, waiting lists, and promotional activities to enhance staff engagement.

Working closely with the Workforce Development Officer, you will play a key role in ensuring training activities are well‑organised, accessible, and aligned with workforce development priorities.

Applicants should have experience in an administrative role, ideally supporting learning and development initiatives. You will be confident using a range of ICT applications, including word processing, spreadsheets, and databases, and demonstrate strong literacy and numeracy skills. Experience of handling sensitive information securely, promoting digital access, and providing excellent customer service in a fast‑paced environment is essential.

You should be adaptable, well‑organised, and able to work under pressure to meet deadlines. Strong communication skills and attention to detail are vital, along with the ability to work collaboratively across teams.

Further details can be found in the job profile. If you are interested in applying for more than one role, please get in contact (see details below).

For a further chat, please contact Emma Litchfield via email

[e-mail]

Qualifications required:

NQF Level 2 qualification (e.g., GCSEs Grades 4–9) or equivalent experience.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website .

Head Office

Riverside House

Main Street

Rotherham

S60 1AE