Apprentice – Outreach and Engagement Worker

Rotherham Metropolitan Borough Council; Rotherham; On-site; GBP 15,000 - 17,000; Full time

Job summary

Rotherham Council is seeking an enthusiastic Apprentice – Outreach and Engagement Worker to join our Best Start Family Hubs Outreach and Engagement Team. This fixed term apprenticeship offers valuable experience while working toward a Level 3 qualification and supporting families across Rotherham to access services.

You will help increase awareness of Family Hub services, deliver activities and signpost families to the right support, working with professionals in community settings.

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Commitment to learning and development.
• Ability to travel across the borough and communicate effectively.

Responsibilities

• Promote and deliver Family Hub services across Rotherham.
• Engage with engagement activities, events and group sessions for children, young people and families.
• Provide practical support to families through individual and group-based work.
• Signpost and help families access the right support through partnerships.
• Assist with customer enquiries, administration and record keeping.
• Use IT systems to maintain accurate information and support service delivery.

Skills

Interest in families

Strong communication

Team player

Time management

Confidentiality

Basic IT skills

Willingness to travel

Education

GCSE English and Maths

Job description

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Location Borough Wide, North , South and Central

Salary £8.00 per hour/ £15,434.27 per annum, for more information see advert details.

Basis Full time

Job profile for Apprentice – Outreach and Engagement Worker

Apprentice – Outreach and Engagement Worker

Borough Wide, North , South and Central 30/08/2026 Apprentice – Outreach and Engagement Worker

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £8.00 per hour/ £15,434.27 per annum, for more information see advert details.

Contractual hours 37

Basis Full time

Region Rotherham

Job category/type Youth Services

Date posted 04/08/2026

Job reference REQ23691

Attachments Job Profile Apprentice.docx Benefits Package.doc

Job description

Directorate: Children and Young People's Services

Fixed Term Apprenticeship, full time, 37 hours per week

Salary: £8.00 per hour/ £15,434.27 per annum from 1 st April 2026, for all ages in their first year of the apprenticeship. The National Minimum Wage as appropriate to age is then paid for the remainder of the apprenticeship contract following completion of the first year. For more information on the rates of pay click on the following link: https://www.gov.uk/national-minimum-wage-rates

Are you passionate about making a difference for children, young people and families?

Rotherham Council is seeking an enthusiastic and motivated Apprentice – Outreach and Engagement Worker to join our Best Start Family Hubs Outreach and Engagement Team.

This is an exciting opportunity to gain valuable experience while working towards a recognised qualification, supporting families across Rotherham to access services, build confidence and achieve positive outcomes.

As part of the Outreach and Engagement Team, you will help increase awareness and participation in Family Hub services, particularly among families who may face barriers to accessing support. You will work alongside experienced professionals to deliver practical support, assist in facilitating activities and engage with communities across the borough.

About the role

You will:

• Support the promotion and delivery of Family Hub services across Rotherham.
• Assist with engagement activities, events and group sessions for children, young people and families.
• Provide practical support to families through individual and group-based work.
• Help families access the right support at the right time through effective signposting and partnership working.
• Assist with customer enquiries, administration and record keeping.
• Use a range of IT systems to maintain accurate information and support service delivery.

The role will involve working in community settings across the borough and occasional evening or weekend working to meet service needs.

About you

We are looking for someone who:

• Has a genuine interest in working with children, young people and families.
• Is passionate about supporting vulnerable families and improving outcomes.
• Has strong communication and interpersonal skills.
• Works well as part of a team.
• Can organise their time effectively and work reliably.
• Understands the importance of confidentiality and professional boundaries.
• Has basic IT skills or a willingness to learn.
• Can travel across the borough as required.

The ability to speak an additional community language, such as Urdu or Roma, would be desirable but not esssential.

What we offer

As an apprentice with Rotherham Council, you will:

• Gain a nationally recognised Level 3 qualification.
• Receive support, mentoring and workplace training.
• Develop practical skills and experience within a supportive team.
• Make a real difference to children, young people and families across Rotherham.
• Work for an organisation committed to caring, honesty and pride in everything we do.

Essential Requirements

• GCSE Grade 4/C or above (or equivalent) in English and Mathematics, or willingness to meet apprenticeship programme requirements.
• Commitment to learning and development.
• Ability to communicate effectively with a wide range of people.
• Ability to work flexibly and travel throughout the borough.
• Age 18 and over.

Safeguarding

Rotherham Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an Enhanced DBS check.

Join us and play a key role in helping Rotherham's children and families get the best start in life.

*** Please note we do not accept AI generated application forms and personal statements ***

Application Closing Date 30/08/26

Interviews Week Commencing 7/9/26

For any further information please contact Rachel Jackson on [e-mail] or 07887057458

This post involves working with children/ adults and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Further information about the Disclosure Scheme can be found at www.gov.uk/disclosure-barring-service-check

Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.

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