Business Services & Operations Coordinator

National Trust; Ripon; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance 32 days + purchase

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust is seeking a Business Services Co-ordinator for Fountains Abbey & Studley Royal. The role involves delivering business support across multiple teams, balancing office tasks, managing bookings, and contributing to process improvements within a busy heritage site environment.

You will work 30 hours per week on a fixed-term basis for 24 months, with some weekend/Bank Holiday shifts on a rota. The team supports staff, volunteers, and visitors in a landmark UNESCO World Heritage Site

Qualifications

• Experience in providing business support with responsibility for facilities or office supervision
• Strong written and verbal communication skills
• Ability to work as part of a team and on own initiative
• Flexible and people-focused
• Able to multi-task and manage own priorities/workload
• Maintains focus and delivers in a busy environment

Responsibilities

• Support day-to-day operations at Fountains Abbey, providing business support across a wide range of activities
• Assist with balancing safes, till administration, and security procedures
• Oversee group visit bookings and internal/external function bookings
• Support financial tracking and participation in emergency planning activities
• Contribute to process improvement using Power Apps and Power Automate and support duty manager rota

Skills

Business support

Facilities supervision

Communication skills

Teamwork & initiative

Multitasking

Job description

National Trust is seeking a Business Services Co-ordinator for Fountains Abbey & Studley Royal. The role involves delivering business support across multiple teams, balancing office tasks, managing bookings, and contributing to process improvements within a busy heritage site environment.

You will work 30 hours per week on a fixed-term basis for 24 months, with some weekend/Bank Holiday shifts on a rota. The team supports staff, volunteers, and visitors in a landmark UNESCO World Heritage Site