Business Services Co-ordinator (office based)

National Trust; Exeter; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust requires an Administration Assistant at Killerton Hub, Exeter. You will play a key role in supporting day-to-day operations and providing proactive business services to a busy team.

Based in the South West, you will split time between the office and home, with three days in the office (Wednesdays) and two days remote, ensuring smooth delivery of services and strong stakeholder relationships.

Qualifications

• Experience providing business support, with responsibility for facilities or office supervision.
• Excellent written and verbal communication skills.
• Able to work in a team but also use own initiative.
• Flexible and people-focused with a can-do attitude.
• Capable of multitasking and prioritising workload.

Responsibilities

• Support day-to-day operations within the team.
• Collaborate with specialists and project managers and offer advice beyond your team.
• Champion best practice in business administration and seek better ways of working.

Skills

Strong communication

Organisational skills

Teamwork

Initiative

Flexibility

Multi-tasking

Tools

IT skills

Job description

Summary

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support?

Salary

£27,612 per annum

Contract

Permanent

Hours / Working pattern

Full-time, 37.5 hours per week with a degree of flexibilty on working pattern, however this would include three full days in the office (definitely Wednesdays) and two days working from home.

Interview

10th November 2026

Start date

December 2026

Role

Administration Assistant (internally you will be known as a Business Services Co-Ordinator).

What It's Like To Work Here

You’ll be part of a team that covers the South West primarily working out of the Killerton Hub, near Exeter.

What You'll Be Doing

The National Trust is a busy organisation that has a lot going on at all times. You can guarantee that no day is the same so you’ll have to love variety.

As well as supporting day-to-day operations, you’ll have the chance to work with a variety of specialists and project managers and offer your advice beyond your team. Good IT skills are an advantage.

You’ll always champion best practice when it comes to business administration, and will be confident challenging the norm when you think there’s a better way of doing something.

Who We're Looking For

• experienced in giving business support, along with responsibility for facilities or office supervision
• good at communicating, both in writing and speaking
• able to work as part of a team, but also on your own initiative
• flexible and focused on people
• happy to multi-task and manage your own priorities and workload

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Killerton - RO, Killerton, Exeter, EX5 3LE

Documents

Business Services Co-ordinator (Office Based) - B.pdf

Requirements

Compliance.Eligibility to Work in the UK

Closing Date

1st November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.