Business Process Manager

Arvato; Birmingham; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Pension contribution

Life assurance 4x Salary

Employee Assistance Programme

Employee Discount Scheme

Free parking

Leave: 25 days + 8 BH + buy 5 days

Job summary

Arvato, based at Hams Hall near Birmingham, is seeking a Business Process Manager to analyse, develop and optimise operational processes across our logistics operation. You will drive continuous improvements, translate business requirements into practical process and system solutions, and collaborate with Operations, IT and customer teams.

Experience delivering change projects and coaching teams to adopt new processes is valued.

Qualifications

• Analytical, organised and proactive with a passion for improving business performance.
• Experience in Business Process Management, Continuous Improvement or Supply Chain Operations.
• Experience in warehouse, logistics or distribution environments.
• Strong analytical skills to interpret data and identify trends.
• Experience delivering change projects and engaging multiple stakeholders.

Responsibilities

• Lead business process improvement projects across warehouse and supply chain operations.
• Analyse current processes to identify opportunities to improve efficiency, quality and customer service.
• Collaborate with Operations, IT, Solution Design and customer stakeholders to implement improvements.
• Support customer implementations, operational change projects and system enhancements.
• Translate business requirements into practical process and system solutions.
• Develop and maintain process documentation, work instructions, and SOPs.
• Support testing, validation and successful implementation of new processes.
• Monitor performance via KPIs and data analysis to recommend improvements.
• Champion Lean methodologies and best practices across teams.
• Provide coaching to operational teams to ensure consistent process adoption.

Skills

Analytical skills

Process mapping

Stakeholder management

Lean Six Sigma

SAP WM/EWM

Tools

SAP WM

SAP EWM

ERP systems

Job description

Job Description

Business Process Manager

Location: Hams Hall, Birmingham
Salary: Up to £46,465 per annum
Hours: Full-time, Monday to Friday. We accept a Hybrid working model within this role- 3 days working onsite and 2 remote.

Join Arvato – We’re On It

At Arvato, we’re passionate about delivering innovative supply chain solutions for some of the world’s leading brands. Through cutting-edge automation, SAP technology and continuous improvement, we help our customers achieve operational excellence. As we continue to grow, we’re looking for a Business Process Manager to join our team at our Hams Hall site.

This is an exciting opportunity for an experienced process improvement professional who thrives on driving operational excellence, leading change, and working collaboratively across Operations, IT and customer teams to deliver sustainable business improvements.

The Role

As Business Process Manager, you will play a key role in analysing, developing and optimising operational processes across our logistics operation. You will ensure business processes are efficient, scalable and aligned with customer requirements while supporting the implementation of new solutions and continuous improvement initiatives.

Key Responsibilities

• Lead business process improvement projects across warehouse and supply chain operations.
• Analyse current operational processes, identifying opportunities to improve efficiency, quality and customer service.
• Work closely with Operations, IT, Solution Design and customer stakeholders to develop and implement process improvements.
• Support customer implementations, operational change projects and system enhancements.
• Translate business requirements into practical process and system solutions.
• Develop and maintain process documentation, work instructions and standard operating procedures.
• Support testing, validation and successful implementation of new processes and system developments.
• Monitor performance through KPIs and data analysis, recommending improvements where required.
• Champion a culture of continuous improvement using Lean methodologies and best practice.
• Provide coaching and guidance to operational teams to ensure consistent process adoption.

Qualifications

You’ll be an analytical, organised and proactive individual with a passion for improving business performance.

You’ll ideally have:

• Previous experience within Business Process Management, Continuous Improvement or Supply Chain Operations.
• Experience working within a warehouse, logistics or distribution environment.
• Strong analytical skills with the ability to interpret operational data and identify trends.
• Knowledge of SAP (WM, EWM or ERP) or similar Warehouse Management Systems.
• Experience delivering change projects and engaging multiple stakeholders.
• Excellent communication and presentation skills.
• A collaborative approach with the confidence to influence at all levels.
• Lean Six Sigma knowledge or qualifications would be advantageous.

Additional Information

25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days

Pension contribution

A life assurance policy that pays out 4 x Salary

Employee Assistance Programme that provides you with confidential support, information, and advice to help you

Employee Discount Scheme through Benefit Hub

Ample Free Parking