Business Process Manager

Apply now!; Birmingham; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

25 days annual leave

Life assurance policy

Employee Assistance Programme

Employee Discount Scheme

Job summary

Arvato is a leading global 3PL provider delivering innovative supply chain solutions. The Business Process Manager will analyse and optimise operational processes across logistics, ensuring efficiency, scalability and alignment with customer requirements.

The role collaborates with Operations, IT and customer teams to implement continuous improvement initiatives using Lean/Six Sigma methodologies. Hybrid working is available with three days on-site in Birmingham.

Qualifications

• Experience in Business Process Management or Continuous Improvement in warehouse/logistics.
• Strong analytical skills to interpret operational data and identify trends.
• Experience delivering change projects and engaging multiple stakeholders.
• Excellent communication and presentation skills.

Responsibilities

• Lead process improvement projects across warehouse and supply chain operations.
• Analyse current processes to identify efficiency, quality and service gains.
• Collaborate with Operations, IT, Solution Design and customers to implement improvements.
• Support customer implementations and system enhancements.
• Translate business needs into practical process and system solutions.
• Develop and maintain process documentation and SOPs.
• Support testing, validation and deployment of new processes.
• Monitor KPIs and data to drive continuous improvement.
• Coach operational teams to adopt new processes.

Skills

Business Process Management

Continuous Improvement

Supply Chain Operations

Stakeholder Engagement

Data Analysis

Tools

SAP WM/EWM/ERP

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Business Process Manager

Location:Hams Hall, Birmingham
Salary: Up to £46,465 per annum
Hours:Full-time, Monday to Friday. We accept a Hybrid working model within this role- 3 days working onsite and 2 remote.

At Arvato, we’re passionate about delivering innovative supply chain solutions for some of the world’s leading brands. Through cutting-edge automation, SAP technology and continuous improvement, we help our customers achieve operational excellence. As we continue to grow, we’re looking for a Business Process Manager to join our team at our Hams Hall site.

This is an exciting opportunity for an experienced process improvement professional who thrives on driving operational excellence, leading change, and working collaboratively across Operations, IT and customer teams to deliver sustainable business improvements.

The Role

As Business Process Manager, you will play a key role in analysing, developing and optimising operational processes across our logistics operation. You will ensure business processes are efficient, scalable and aligned with customer requirements while supporting the implementation of new solutions and continuous improvement initiatives.

Key Responsibilities

• Lead business process improvement projects across warehouse and supply chain operations.
• Analyse current operational processes, identifying opportunities to improve efficiency, quality and customer service.
• Work closely with Operations, IT, Solution Design and customer stakeholders to develop and implement process improvements.
• Support customer implementations, operational change projects and system enhancements.
• Translate business requirements into practical process and system solutions.
• Develop and maintain process documentation, work instructions and standard operating procedures.
• Support testing, validation and successful implementation of new processes and system developments.
• Monitor performance through KPIs and data analysis, recommending improvements where required.
• Champion a culture of continuous improvement using Lean methodologies and best practice.
• Provide coaching and guidance to operational teams to ensure consistent process adoption.

Qualifications

You’ll be an analytical, organised and proactive individual with a passion for improving business performance.

You’ll ideally have:

• Previous experience within Business Process Management, Continuous Improvement or Supply Chain Operations.
• Experience working within a warehouse, logistics or distribution environment.
• Strong analytical skills with the ability to interpret operational data and identify trends.
• Knowledge of SAP (WM, EWM or ERP) or similar Warehouse Management Systems.
• Experience delivering change projects and engaging multiple stakeholders.
• Excellent communication and presentation skills.
• A collaborative approach with the confidence to influence at all levels.
• Lean Six Sigma knowledge or qualifications would be advantageous.

Additional Information

25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days

A life assurance policy that pays out 4 x Salary

Employee Assistance Programme that provides you with confidential support, information, and advice to help you

Employee Discount Scheme through Benefit Hub

Job Segment: Logistics, Business Process, Supply Chain Manager, Six Sigma, Lean Six Sigma, Operations, Management