SAP Key User

Arvato; Birmingham; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

25 days annual leave + 8 bank holidays

Pension contribution

Life assurance 4x Salary

Employee Assistance Programme

Employee Discount Scheme

Free Parking

Job summary

Arvato is hiring an SAP Super User at our Hams Hall warehouse in Birmingham. You will be the SAP focal point in the site, provide day-to-day SAP support, troubleshoot issues and help implement changes to improve processes and data accuracy.

Working fully onsite, you’ll train colleagues, generate relevant reports, and collaborate with warehouse operations to optimise performance. The role suits someone with SAP experience in logistics and a proactive problem-solving mindset.

Qualifications

• Experience using SAP in a warehouse, logistics or supply chain environment.
• Strong understanding of warehouse processes and systems.
• Excellent problem-solving and analytical skills.
• Confidence to support and train colleagues at different levels.
• Good communication and stakeholder-management skills.
• Strong attention to detail and data accuracy.
• Proactive approach to identifying and resolving issues.
• Ability to work effectively in a fast-paced operational environment.

Responsibilities

• Act as a key point of contact for SAP within the warehouse environment.
• Provide day-to-day support and guidance to colleagues using SAP.
• Troubleshoot system and process issues, escalating more complex problems where required.
• Support the implementation and testing of SAP system changes.
• Identify opportunities to improve processes, system usage and operational efficiency.
• Work closely with warehouse, operations and other business teams to resolve issues.
• Help train and coach colleagues on SAP processes and functionality.
• Monitor data accuracy and ensure transactions are completed correctly.
• Produce and analyse relevant system and operational reports.
• Support continuous improvement initiatives across the site.

Skills

SAP experience

Warehouse processes

Analytical skills

Training colleagues

Data accuracy

Tools

SAP

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’s on it.

Job Description

Location: Hams Hall, Birmingham

Salary: £35,617 per annum

Working Pattern: Monday–Friday, rotating shifts

Shifts: 6:00am–2:30pm and 10:00am–6:30pm

Working Arrangement: Fully onsite

Join Arvato as an SAP Super User

Are you an experienced SAP user with a passion for systems, processes and continuous improvement? Arvato is looking for an SAP Super User to join our team at our Hams Hall warehouse.

This is a fantastic opportunity to play a key role in supporting our warehouse operation, helping colleagues get the most from SAP and ensuring our processes run smoothly and efficiently.

What you’ll be doing

• Act as a key point of contact for SAP within the warehouse environment.
• Provide day-to-day support and guidance to colleagues using SAP.
• Troubleshoot system and process issues, escalating more complex problems where required.
• Support the implementation and testing of SAP system changes.
• Identify opportunities to improve processes, system usage and operational efficiency.
• Work closely with warehouse, operations and other business teams to resolve issues.
• Help train and coach colleagues on SAP processes and functionality.
• Monitor data accuracy and ensure transactions are completed correctly.
• Produce and analyse relevant system and operational reports.
• Support continuous improvement initiatives across the site.

Qualifications

• Previous experience using SAP within a warehouse, logistics or supply chain environment.
• A strong understanding of warehouse processes and systems.
• Excellent problem-solving and analytical skills.
• The confidence to support and train colleagues at different levels.
• Good communication and stakeholder-management skills.
• Strong attention to detail and a focus on data accuracy.
• A proactive approach to identifying and resolving issues.
• The ability to work effectively in a fast-paced operational environment.

Additional Information

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free Parking