Business Development Executive

Mandeville; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care services provider in Manchester is seeking an Appointment Setter to engage with care home managers across the UK. The role focuses on promoting NHS funded eye care services and requires strong communication skills, self-motivation, and some experience in telesales. The appointment setter will help improve the quality of care for vulnerable residents while achieving targets in a supportive team environment.

Benefits

Free training on eye care services

Performance related bonuses

Friendly, supportive team environment

Qualifications

• Prior experience in telesales or appointment setting is preferred.
• Ability to understand needs and adapt pitch accordingly.
• Interest in the care sector or service compliance is a bonus.

Responsibilities

• Make outbound calls to care home managers.
• Schedule appointments for the Business Development Manager.
• Input call data accurately into the CRM system.
• Follow up on leads and track progress.

Skills

Excellent telephone communication skills

Target driven

Organised and self-motivated

Comfortable using IT/CRM tools

Strong listening skills

Job description

Overview

Telesales / Appointment Setter - Care Sector

Location and Hours

Location: Denton, Manchester

Hours: Monday-Friday, Full-Time

About the Role

Do you have a talent for phone-based outreach and a passion for helping the vulnerable? We are looking for an Appointment Setter to contact care home managers across the UK, build relationships, and arrange meetings for our Business Development Manager (via face to face or Teams). You\'ll be promoting services that bring free NHS funded eye care support into care homes, as well as training, signage, reports, and other tools designed to improve residents\' wellbeing and meet regulatory requirements (CQC compliance etc.).

Key Responsibilities

• Make outbound calls to care home managers, directors or owners
• Present our range of eye care and vision support services clearly and professionally
• Schedule appointments (in person or virtual) for further discussions with the Business Development Manager
• Gather information about the care homes\' current situation, needs and challenges
• Input call/lead data accurately into our CRM system
• Follow up on leads, track progress and contribute to achieving targets

What We Offer

• A meaningful role helping improve vision care for care home residents
• Free training on eye care, dementia signage, staff training tools and more - so you can speak confidently about the full suite of our services
• Competitive base salary + performance related bonuses
• Friendly, supportive team environment
• Monday to Friday hours - no weekends required

Candidate Profile

• Prior experience in telesales, lead generation, or appointment setting (B2B is a plus)
• Excellent telephone communication skills; ability to build rapport quickly
• Strong listener, able to understand the needs of care home managers and adapt your pitch accordingly
• Target driven, organised, and self motivated
• Comfortable using IT/CRM tools; basic skills are sufficient if you\'re keen to learn
• Understanding of or interest in the care sector and service compliance (e.g. CQC) would be a bonus

Why This Role Matters

You\'ll be representing a service that delivers free, NHS funded eye tests, personalised eyecare reports, training, signage, staff support and aftercare for care homes. Your work helps ensure residents get the vision support they need, and that care homes meet compliance standards, reduce burdens on staff, and improve quality of life for vulnerable people.

How to Apply

Interested? Please forward your CV and apply! (url removed)

Mandeville is acting as an Employment Agency in relation to this vacancy.