Business Development Executive

MSC Mediterranean Shipping Company SA; Ipswich; Hybrid; GBP 25,000 - 38,000; Full time

Job summary

MSC Mediterranean Shipping Company SA is seeking a Business Development Executive for the Ipswich office. The role focuses on nurturing new business via telephone and MS Teams, building relationships with customers who do not regularly ship with MSC, and guiding end-to-end processes to secure bookings.

The successful candidate will identify opportunities, prepare quotations and follow up to win new business while striving to exceed KPI targets and contribute to revenue growth.

Qualifications

• GCSE with grade C+ in English, Maths and IT.
• Proficient in Microsoft Office Suite.
• Excellent telephone communication and interpersonal skills.
• Sales-focused mindset with self-motivation.
• Ability to generate new business and nurture existing accounts.
• Track record of meeting targets.
• Experience in business development preferred.

Responsibilities

• Make telephone calls and MS Teams meetings to nurture new business.
• Develop relationships with existing customers not regularly shipping with MSC.
• Identify new opportunities, provide quotations and secure bookings.
• Follow up quotations via multiple channels until bookings are achieved.
• Collaborate with Trade to grow accounts and meet sales targets.
• Maintain accurate sales pipelines and monthly reports.

Skills

Tele sales

KPI driven

Telephone skills

Self-motivated

Effective communication

Business development

Targets achieved

Product knowledge

Customer relationships

Problem solving

Education

GCSE English/Math/IT

Tools

Microsoft Office

Excel

Outlook

PowerPoint

Job description

About Us

MSC is a privately owned global shipping company founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines with headquarters in Geneva, Switzerland, MSC operates in over 675 offices across more than 155 countries worldwide with over 200,000 MSC Group employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge.

MSC is a world leader in global container shipping and a company offering global service with local knowledge. MSC also provides integrated network of road, rail and sea transport resources which stretches across the globe.

Job Description:

Business Development Executive

Full time, permanent

We have an exciting opportunity for a Sales Executive to join our expanding Inside Sales Team based in our Ipswich office. The successful applicant will be responsible for nurturing new business by making telephone calls and MS Teams meeting, developing relationships with known customers who do not regularly ship with MSC. The successful candidate will help identify new business opportunities and their shipping requirements, arrange quotations, follow up with customers to secure the booking or obtain feedback and guide/support customers through our end-to-end processes and procedures.

How you will help us and what you can expect

• Strong tele sales skills, with a passion for hunting business opportunities, including cold calling
• Active desire to win new business and meet KPI’s, exploring all opportunities to increase volume by developing closer customer relationships
• Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach
• Identify and promote attractive business opportunities to trade, and Value-Added Service opportunities to our specialist business development team
• Actively follow up quotations using all communication channels, including warm and cold telephone contact, until bookings are achieved, and new repeat business is fully secured
• Work closely with Trade to proactively retain and grow accounts, including any research and development required, mindful of contribution toward overall sales revenue targets and budgets
• Ensure quotations are processed in a timely, accurate manner within agreed KPI’s
• Collation of performance statistics, monthly reports, market studies and presentations as required by the Sales team
• To manage and update Sales Pipelines
• Strong communication and liaison across the Commercial teams and the wider business to ensure operational support

Qualifications and Experience:

Skills and experience you’ll bring to us

• Minimum basic school level qualifications (GCSE) with grade C+ in English, Math’s, IT
• Competent in using Microsoft programs, including Excel, Outlook, Power Point
• Self-motivated with a sales focused mindset
• Communicate effectively at internal and external levels and build relationships
• Able to deliver a high standard of work with accuracy and attention to detail
• Able to demonstrate a positive approach to resolving issues, working off your own initiative
• Proven experience in business development
• Excellent telephone communication skills
• A desire to acquire new business, nurture and develop existing business
• The ability to learn about products and services and describe/explain them to prospects
• To be able to communicate with confidence and to interact professionally at all levels
• The ability to think on your feet with a positive "can do" attitude and a pro-active "solution" mindset
• Track record of successfully meeting targets and deadlines

Desirable:

• Experience within shipping / logistics industry

What we offer