Business Development Director (Financial Services) - AI Business Solutions

Kainos; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider in Greater London seeks a Business Development Manager for Financial Services. This role focuses on building and maintaining senior client relationships while driving growth through industry insights. Candidates must demonstrate a strong sales background in Banking, Capital Markets, or Insurance, with experience in AI-enabled solutions and a proven track record in executive-level engagements. The position promises significant strategic influence within a rapidly expanding sector.

Benefits

Clear ownership of long-term client relationships

Support from pre-sales and delivery teams

Defined career progression opportunities

Qualifications

• Proven experience in new business sales or business development within Financial Services.
• Demonstrable experience positioning Business Applications within Financial Services environments.
• Strong track record of building and sustaining long-term senior client relationships.

Responsibilities

• Define and execute the business development strategy across Financial Services.
• Build and maintain long-term senior client relationships.
• Lead consultative, challenge-led sales conversations.

Skills

Relationship management

Sales strategy development

Commercial acumen

Client engagement

Tools

Microsoft Dynamics 365

Microsoft Azure

Power Platform

Job description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

An exciting opportunity for a high-performing Financial Services business development professional to join a rapidly growing private sector AI Business Solutions team, focused on delivering industry-led, AI-enabled transformation across Banking, Capital Markets, and Insurance.

This is a new business, hunter role for sellers who lead with industry insight, client challenges, and long-term senior client relationships. You will play a key role in spearheading Financial Services growth, helping establish a recognised industry leadership position as our AI Business Solutions capability scales.

While our solutions are powered by the Microsoft technology stack, success in this role is defined by industry credibility, commercial ownership, and the ability to build and sustain long-term senior client relationships, supported by strong pre‑sales and delivery teams.

The Role

As a Business Development Manager / Principal – Financial Services, you will operate as a senior individual contributor within our AI Business Solutions private sector team, reporting into the Head of Sales, AI Business Solutions.

You will generate demand through your existing Financial Services network, develop new executive-level relationships, and lead opportunities from first conversation through to signed contract, with a clear focus on building enduring, senior-level client partnerships.

This role offers significant scope to influence industry go-to‑market strategy, shape propositions, and grow into a broader Financial Services industry leadership role as the team and market presence expand.

Responsibilities

• Defining and executing the Financial Services business development strategy across Banking, Capital Markets, and Insurance.
• Acting as the primary seller and long-term relationship owner for senior Financial Services clients.
• Building, maintaining, and expanding long-term senior client relationships, including C‑suite and executive leadership.
• Leading consultative, challenge-led sales conversations, focused on client outcomes rather than technology-first selling.
• Positioning AI-enabled Business Transformation, including customer service, sales, and operations use cases.
• Shaping opportunities that combine Contact Centre, CRM, case management, workflow, low-code, automation, data, and AI to address challenges such as customer experience, cost-to-serve, regulatory change, and operational resilience.
• Leading conversations on Copilot and generative AI adoption within Financial Services, grounded in real business value, governance, and change.
• Owning and managing a high-quality sales pipeline, qualifying and prioritising opportunities to deliver against revenue targets.
• Leading opportunity shaping, deal strategy, and commercial negotiations, including pricing and contract discussions.
• Working collaboratively with pre-sales and delivery teams, leveraging their expertise while retaining ownership of the client relationship and commercials.
• Partnering closely with Microsoft and ecosystem partners to drive joint opportunities.
• Representing the organisation externally at industry events, executive briefings, and client forums.
• Acting as a trusted ambassador for the AI Business Solutions team.

Requirements

We are looking for a commercially driven, relationship-led seller with a strong Financial Services background. You will have:

• Proven experience in new business sales or business development within Financial Services (Banking, Capital Markets, and/or Insurance).
• Demonstrable experience positioning Business Applications and Contact Centre solutions within Financial Services environments.
• Experience selling solutions aligned to the Microsoft ecosystem, including Dynamics 365, Contact Centre solutions, Power Platform, Microsoft Copilot, Azure AI, Microsoft Fabric, and M365.
• Practical experience shaping opportunities involving Copilot, generative AI, intelligent automation, or AI‑assisted customer service.
• A strong track record of building and sustaining long-term senior client relationships.
• Demonstrated success closing complex consulting, technology, or transformation services deals.
• Credibility engaging at C‑suite and senior executive level.
• Strong commercial acumen and deal-shaping capability.
• Experience working effectively with pre-sales, architects, and delivery teams.

Why Join Us

• Opportunity to spearhead Financial Services growth within a rapidly growing private sector AI Business Solutions team.
• Direct line to the Head of Sales, with real influence over strategy and investment.
• Clear ownership of long-term senior client relationships.
• Freedom to sell end-to-end customer experience and operational transformation, not point solutions.
• Strong backing from pre-sales, delivery, and Microsoft partner teams.
• Defined progression from Manager to Principal and into broader industry leadership.

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.