Business Development

Recruit 12; Tewkesbury; On-site; GBP 50,000 - 70,000; Full time

Job summary

A business development firm in Tewkesbury is seeking a dynamic Key Account Manager. This role is essential for creating strong customer relationships and achieving sales targets. The ideal candidate has excellent negotiation skills, knowledge of CNC manufacturing, and a relevant qualification. Join a committed team focused on growth in a fast-paced environment.

Qualifications

• Excellent negotiation and commercial acumen required.
• Strong focus on customer service and effective communication.
• Proven background in senior commercial roles essential.

Responsibilities

• Build and maintain strong customer relationships.
• Support management in developing market strategies.
• Manage customer engagement and ensure contract compliance.

Skills

Negotiation skills

Commercial acumen

Customer focus

Communication skills

Knowledge of CNC manufacturing

Proficient in MS Office

Education

HNC/D or higher qualification in relevant field

Tools

CRM systems

Job description

Job Title: Business Development - Key Account Manager

Reporting to: Managing Director

About the Role:

We are seeking a dynamic and results-driven Key Account Manager to join our Business Development team. This role is focused on developing profitable business streams in sectors with long-term growth potential, in line with our business marketing strategy. You will be instrumental in building and nurturing strong customer relationships, ensuring world-class service levels, and supporting the successful delivery of our commercial objectives.

Key Responsibilities:

• WIN: Build and maintain strong customer relationships, manage your pipeline, and deliver high-quality results.
• GROW: Develop and enhance business relations, communicate value, and proactively drive customer engagement.
• FOCUS: Understand customer requirements and perceptions of value, and align business offerings effectively.
• COMMUNICATION: Coordinate internally and externally with key decision-makers to drive revenue growth and deliver strategic customer plans.

Detailed Responsibilities:

• Support senior management in developing strategies for market opportunities.
• Identify and convert customer demand opportunities into profitable contracts.
• Liaise with engineering, planning, purchasing, and quality teams to ensure customer requirements are met.
• Manage multi-level customer engagement, including on-site visits.
• Introduce new contracts to operations teams, ensuring all contractual and quality requirements are captured.
• Manage CRM systems and provide timely KPI reports on business development activity, quotations, and win rates.
• Make informed bid/no-bid decisions based on market and internal capacity insights.

Essential Skills and Knowledge:

• Excellent negotiation and commercial acumen.
• Integrity, openness, and a self‑motivated, lead‑by‑example approach.
• Exceptional customer focus and communication skills at all levels.
• Track record of winning new business in compliance‑led industries.
• Extensive knowledge of modern CNC manufacturing, high‑precision parts, materials, treatments, and quality standards.
• Proficient in MS Office (Excel, Word, PowerPoint, Project).

Experience:

• Proven background in senior commercial roles, bidding for high‑compliance work packages.
• Senior technical/project management experience in CNC manufacturing and quotation/contracts.
• Strong knowledge of materials and manufacturing processes.

Qualifications:

• HNC/D or higher qualification in Production Engineering, Sales & Marketing, Project Management, or similar.
• Apprentice‑trained in CNC manufacturing.

Other Requirements:

• Strong customer‑service orientation with a 'can-do' attitude.
• Ability to work in fast‑paced environments under time pressure.
• Flexible and capable of managing ad‑hoc projects successfully.

Key Performance Indicators:

• Growth of ongoing and new business in strategic markets.
• Achievement of sales value/revenue targets with acceptable profit margins.
• Support internal departments and liaise with customers to ensure successful contract delivery.
• Accurate and timely reporting to senior management.

Join Us:

If you are ambitious, commercially minded, and thrive in a fast‑moving, high‑precision manufacturing environment, we want to hear from you. Take the next step in your career and drive meaningful growth with a company committed to excellence.