Business Change Manager

The Thought Exchange, LLC Center for Personal Achievement; London; Hybrid; GBP 68,000; Full time

Job summary

A leading organization in Critical National Infrastructure is seeking a skilled Business Change Manager to drive digital transformation and manage key IT relationships. The role will involve overseeing IT service delivery in a highly regulated environment and necessitates strong expertise in governance and compliance, coupled with exceptional communication and negotiation skills. The position is based in London with a hybrid requirement, offering a competitive salary of £67,500 plus benefits.

Qualifications

• Proven experience in a complex IT environment with senior leaders.
• Strong background in IT service delivery and large-scale project management.
• Ability to align technology with operational and security demands.

Responsibilities

• Act as a strategic liaison between IT and business stakeholders.
• Oversee the delivery of IT services and projects.
• Identify opportunities for innovation in a regulated setting.

Skills

Relationship Management

IT Service Delivery

Project Management

Governance

Risk Management

Compliance

Communication

Negotiation

Job description

Business Change Manager - Critical National Infrastructure

Our client, a leading Critical National Infrastructure organization, is seeking an experienced IT Business Relationship Manager to build and maintain strong relationships with senior business leaders and ensure the successful delivery of IT services and projects in a highly complex environment.

Key Responsibilities

• Act as a strategic liaison between IT and business stakeholders, ensuring technology solutions align with operational needs.
• Build and maintain strong relationships with senior business leaders to drive digital transformation.
• Oversee the delivery of IT services and projects, ensuring seamless integration within a regulated, high-security setting.
• Identify opportunities for innovation and process improvement while managing risks and dependencies.
• Provide expert guidance on IT governance, compliance, and service management best practices.

Requirements

• Proven experience building and maintaining relationships with senior business leaders in a complex IT environment.
• Strong background in IT service delivery and project management within large-scale organizations.
• Expertise in governance, risk management, and compliance related to IT operations.
• Ability to navigate highly regulated sectors, ensuring technology aligns with security and operational demands.
• Exceptional communication and negotiation skills with the ability to influence at an executive level.

Hybrid (3 days per week required in their London office)

Paying £67,500 + benefits

Must be eligible to work in the UK