Business and Information Support Officer

London Borough of Havering; Greater London; On-site; GBP 9,800 - 11,000; Part time

Job summary

The London Borough of Havering is seeking a highly organised Business and Information Support Officer to join our Environment Business Support Team. This role ensures accurate management of information, data and administrative processes that support service delivery and decision-making across the environment service.

You will maintain records, respond to information requests, support reporting requirements and provide high-quality administrative support to officers and managers.

Qualifications

• Experience in an administrative or business support role.
• Strong IT skills, particularly Microsoft Office (Excel, Word, Outlook).
• Experience handling data, records, or information systems.
• Excellent organisational and time management skills.
• Good communication skills, both written and verbal.
• The ability to work independently and as part of a team.

Responsibilities

• Manage, maintain, and update business information systems, databases, and records.
• Ensure data accuracy, compliance, and effective information governance.
• Support reporting, performance monitoring, and data requests.
• Coordinate and respond to internal and external information queries.
• Prepare reports, correspondence, and documentation to a high standard.
• Support audits, inspections, and statutory information requirements.
• Work collaboratively with colleagues to improve processes and information flow.

Skills

Organised

Data handling

Excel

Word

Outlook

Communication

Tools

Microsoft Office Suite

Job description

Grade 4 - £32655- £35109pro rata ( Approx £9,799- £10,536 pa. 12hrs per week Part time: Thursdays & Fridays)

About The Role

We are looking for a highly organised and proactive Business and Information Support Officer to join our Environment Business Support Team. This role plays a vital part in ensuring the effective management of information, data, and administrative processes that support service delivery and decision-making.

Job Description

Grade 4 - £32655- £35109pro rata ( Approx £9,799- £10,536 pa. 12hrs per week Part time: Thursdays & Fridays)

About The Role

We are looking for a highly organised and proactive Business and Information Support Officer to join our Environment Business Support Team. This role plays a vital part in ensuring the effective management of information, data, and administrative processes that support service delivery and decision-making.

You will be responsible for maintaining accurate records, handling information requests, supporting reporting requirements, and providing high-quality administrative support to officers and managers across the service.

Key Responsibilities

• Manage, maintain, and update business information systems, databases, and records
• Ensure data accuracy, compliance, and effective information governance
• Support reporting, performance monitoring, and data requests
• Coordinate and respond to internal and external information queries
• Prepare reports, correspondence, and documentation to a high standard
• Support audits, inspections, and statutory information requirements
• Work collaboratively with colleagues to improve processes and information flow
  
  
  

About You

You will be detail-oriented, reliable, and confident working with data and information systems in a busy environment.

You will have:

• Experience in an administrative or business support role
• Strong IT skills, particularly Microsoft Office (Excel, Word, Outlook)
• Experience handling data, records, or information systems
• Excellent organisational and time management skills
• Good communication skills, both written and verbal
• The ability to work independently and as part of a team
  
  
  

Please view Job Profile here.

For an informal discussion about the post, please contact about the post please contact [e-mail]

The closing date for the receipt of applications is 21/10/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early.

You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering .

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

About Us

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.

Find out why you should work for Havering Council .