Business Analyst (12 Month FTC)

CBRE; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading commercial real estate services firm in London is seeking a Business Analyst for a 12-month fixed-term contract. The role focuses on documenting current processes, gathering future state requirements for automation, and creating process diagrams. Ideal candidates will have experience in financial services, strong skills in process mapping, and proficiency with automation tools like Power Automate.

Qualifications

• Experience in a similar role, ideally within a financial services environment.
• Strong aptitude for process mapping and workflow complexity.
• Excellent written and verbal communication skills.

Responsibilities

• Document current-state and perform gap analysis.
• Gather future state requirements accounting for automation.
• Create process diagrams to support design discussions.

Skills

Process mapping

Workflow automation tools

Data governance

Communication skills

Problem-solving

Tools

Power Automate

Service Now Flow

Job description

Overview

• Title: Business Analyst (12 Month FTC)
• Job ID: 233404
• Posted: 12-Sep-2025
• Service line: GWS Segment
• Role type: Full-time
• Areas of Interest: Facilities Management
• Location: London - England - United Kingdom of Great Britain and Northern Ireland

Purpose of the Role

This is a key position, working within the Workplace Change team in Corporate Property Service, to assist in transition to a digital and data driven future. The role is most suited to somebody who enjoys logic and discovery, with a significant element of administration and clear reporting and communication. You will be expected to enquire and probe to ensure you understand the depth of the current process, the future opportunities using technology, designed automated workflows and an aptitude to report these using clients preferred applications.

Responsibilities

• Document our current-state — capture current processes focusing on manual processes, perform gap analysis and measure risk and opportunity.
• Gather our future state requirements — ensure automation and integration opportunities are fully accounted.
• Package these findings using the appropriate client systems to allow for assessment and design priority.
• Represent the current state view and ambition in design discussions with CPS subject matter experts and technology colleagues to enable automated and integration design to progress quickly.
• Identify the enabling effort needed to realise these designs, e.g., improved data quality.

Supporting Future State Design

• Support discussions on future-state design with detailed current-process insights.
• Help develop optimised, automated future workflows.
• Create process diagrams for the technology team to help understand future state design.
• Help wider teams design integrations, data pathways, and connections.
• Clearly articulate the current state and the future state outcomes.

Experience and Qualifications Required

• Experience in a similar role, ideally within a financial services environment.
• Experience with modern low-code automation tools — Power Automate and Service Now Flow.
• Strong aptitude for process mapping and workflow complexity.
• Good understanding of data governance and how automation transforms manual processes.
• Well organised and efficient with the ability to identify issues and manage multiple priorities.
• Excellent written and verbal communication skills and the ability to communicate at all levels.
• Responsive, problem-solving, decisive, and detail-oriented with minimal supervision.
• Flexible and able to work in a fast-moving, complex environment and collaborate effectively in a team.
• Tenacious with a balanced approach when dealing with colleagues and customers.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

About CBRE

CBRE is the world’s leading commercial real estate services firm with offices worldwide. CBRE currently employs roughly 80,000 people globally, with 2,500 in the UK. Core services include property sales, leasing and management, facilities and project management, investment management and research and consulting. In central London, CBRE advises on more commercial property than any other adviser and operates across the United Kingdom with offices in multiple cities.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)