Business Administration Apprentice

LSC; Cheadle; On-site; GBP 15,000 - 21,000; Full time

Job summary

A leading educational service provider in Cheadle is seeking a detail-oriented Business Administration Apprentice to support their fast-paced team. The role requires excellent verbal communication and strong organisational skills, alongside a customer service mindset. This apprenticeship offers a great opportunity to start a career in a mission-driven environment, aiding children and schools across the UK. Benefits include a competitive salary, generous holiday, and more.

Benefits

30 days holiday including public holidays

1 day per week working from home (2 during school holidays)

Free access to holiday clubs for dependants

Excellent career progression prospects

Qualifications

• Excellent verbal and written communication skills.
• Highly organised and detail-oriented.
• Strong customer service mindset.

Responsibilities

• Respond to customer and school enquiries by phone, email, and CRM.
• Support the smooth running of the customer service function.
• Maintain accurate records and data entry in line with GDPR regulations.

Skills

Excellent verbal communication skills

Highly organised

Strong customer service mindset

Detail-oriented

Comfortable using Microsoft Office

Tools

CRM systems

Microsoft Office (Word, Excel, Outlook)

Job description

Overview

Business Administration Apprentice - Level 3

Location: Cheadle Office (On-site) SK8

Salary: £15,704–£20,800 (Age Dependant)

Contract Type: Full-Time, Permanent

About us

LSC are a market leading team of primary school subject specialists delivering PPA cover, with expertise in MFL, Drama, PE, Art, Music and wrap around care in over 250 primary schools across the UK. Our trusted team of practitioners is made up of over 300 teachers, coaches, mentors, subject leads and other passionate educators. Learn more about our services for primary schools by visiting lsceducate.co.uk or if you would like to see what out of school clubs we have available to parents and families, visit wearelsc.co.uk.

The Role

Are you passionate about education and childcare? Do you love being organised and helping others succeed? LSC is looking for a detail-oriented Administration Assistant to support our fast-paced, ambitious team from our vibrant South Manchester office.

This is an opportunity for you to kick start your career and undertake a Level 3 Business Administration Apprenticeship.

This is an ideal opportunity for someone looking to build a career in a mission-led organisation, supporting children, families, and schools across the UK.

What you will be doing

• Respond to customer and school enquiries by phone, email, and CRM
• Support the smooth running of the customer service function by logging and escalating issues as needed
• Maintain accurate records and data entry in line with GDPR regulations
• Use our CRM & business management system to track interactions and support team workflows
• Support wider function such as finance, HR and marketing with data input
• Provide daily administrative support to the operations, sales, and delivery teams
• Support meeting bookings, event coordination, travel arrangements and diary management
• Assist with reporting, filing, documentation and other admin tasks as required
• Help ensure our office runs smoothly day-to-day with ad hoc support as needed

We would love to meet someone with

Essential

• Excellent verbal and written communication skills
• Highly organised and detail-oriented
• Strong customer service mindset
• Comfortable using Microsoft Office (Word, Excel, Outlook)
• Experience using CRM systems (training provided if needed)

Desirable

• Experience using HubSpot
• Background in primary education or childcare
• Previous experience in a busy office or customer service environment

What is in it for you

• Salary of £15-20k
• 30 days holiday including public holidays
• 1 day per week working from home (2 during school holidays)
• Laptop or tablet
• Free access to our holiday clubs for your dependants
• Mental Health Champions in every office
• Staff socials, awards and free CPD opportunities
• Excellent career progression prospects