Bristol-Based 1st Line IT Support Engineer | Flexible Hours
Rheinmetall
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Job summary
Rheinmetall Defence UK (RDUK) is seeking a 1st Line IT Support Engineer to join our Bristol-based team. You will act as the initial contact for IT issues, support the Bristol site IT infrastructure, and occasionally travel to other Rheinmetall locations to assist deployments.
The role requires expertise in Microsoft 365, Windows, Active Directory, Group Policy and Intune, with ITIL/ITSM experience and SC clearance eligibility. A full UK driving licence is essential.
Qualifications
- 1st line IT support experience in a corporate environment.
- Proficient in Microsoft 365, Windows, Active Directory and Group Policy.
- Experience with Cloud environments and Microsoft Intune.
- Eligibility for UK Security Check (SC) clearance to handle sensitive defence data.
- ITIL experience with ServiceNow or similar ITSM platform.
- Full UK driving licence for inter-site travel.
Responsibilities
- Act as the initial contact for IT issues, providing basic troubleshooting and handling escalations.
- Support Bristol site IT infrastructure, servers, hardware and software assets.
- Travel to Rheinmetall Defence UK facilities to support deployments and upgrades.
- Identify bottlenecks and implement modern IT solutions for a growing user base.
Skills
Tools
Job description
Rheinmetall Defence UK (RDUK) is seeking a 1st Line IT Support Engineer to join our Bristol-based team. You will act as the initial contact for IT issues, support the Bristol site IT infrastructure, and occasionally travel to other Rheinmetall locations to assist deployments.
The role requires expertise in Microsoft 365, Windows, Active Directory, Group Policy and Intune, with ITIL/ITSM experience and SC clearance eligibility. A full UK driving licence is essential.
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