Bring Your Technical Skills To A Leading Oxfordshire School – It Support Technician Wanted!

Marchant Recruitment; Harwell; Sur place; GBP 18 000 - 28 000; Plein temps

Résumé du poste

Marchant Recruitment is seeking a School IT Support Technician in Banbury, Oxfordshire. You will join the school's IT team to provide first-line support for staff and pupils and help maintain classroom tech.

The role covers troubleshooting, setting up devices, managing user accounts, software updates and keeping asset records. DBS check is required; prior school IT experience is a plus.

Qualifications

• IT support or helpdesk experience required.
• School IT experience advantageous.
• Familiarity with Windows and Microsoft 365.
• Excellent problem-solving and communication skills.
• DBS check required.

Responsabilités

• Respond to helpdesk requests and troubleshoot issues.
• Set up and maintain computers, laptops, printers and classroom equipment.
• Assist with user accounts, password resets and access permissions.
• Support software installations, updates and routine maintenance.
• Maintain IT asset records and report faults.
• Escalate more complex network or security issues to senior IT colleagues.

Connaissances

IT support experience

Windows & Microsoft 365

Hardware troubleshooting

Communication skills

Customer-focused service

Description du poste

Location: Banbury, Oxfordshire
Job Title: School IT Support Technician
Start Date: ASAP
Salary: Dependent on experience
Contract Type: Full-time

About the School

A forward-thinking school in Banbury is seeking an IT Support Technician to help maintain its digital infrastructure and provide day-to-day technical assistance. The successful candidate will support staff and pupils with IT issues, maintain equipment and help ensure that classroom technology operates reliably.

About the Role

Working as part of the school's IT team, you will provide first-line technical support and assist with the maintenance of devices and systems.

Key responsibilities include:

Responding to helpdesk requests and troubleshooting technical issues.

Setting up and maintaining computers, laptops, printers and classroom equipment.

Assisting with user accounts, password resets and access permissions.

Supporting software installations, updates and routine maintenance.

Maintaining IT asset records and reporting equipment faults.

Escalating more complex network or security issues to senior IT colleagues.

The Ideal Candidate

Previous IT support or helpdesk experience.

School-based IT experience is advantageous.

Good knowledge of Windows, Microsoft 365 and common hardware issues.

Strong problem-solving and communication skills.

A patient, service-focused approach when supporting non-technical users.

An enhanced DBS check will be required in line with the role.