Junior IT Technician - Oxford

Xact Placements Limited; England; On-site; GBP 24,000 - 27,000; Full time

Job summary

Xact Placements Limited is seeking a Junior IT Technician based in Oxfordshire to support IT hardware and services across school sites. The role is full-time and requires enhanced DBS and safeguarding checks.

You will respond to technical support requests, assist with installation and repair of computers, and support a range of desktop and network services. Ideal candidates have 1+ years of relevant experience, strong customer service and communication skills, and solid knowledge of Office 365.

Qualifications

• 1+ years of experience, ideally in education.
• Excellent customer service and communication skills.
• High level knowledge of common user applications and Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, providing technical support and resolving problems.

Responsibilities

• Respond to technical support requests in line with expectations.
• Assist in the installation/repair of computers with standardised applications and networking software, diagnosing and solving problems that arise in operations.
• Assist in a wide range of technical duties related to the computer network and desktop services, including installations, upgrades, and connected hardware.

Skills

Customer service

Communication

IT hardware maintenance

Problem solving

Tools

Office 365

Job description

Are you looking for a new exciting opportunity working as a Junior IT Technician to be based in Oxfordshire?

You will be confident in the maintenance of IT Hardware and Services across School Sites. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Respond to technical support requests in line with expectations
• Assist in the Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Assist in a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 1+ years' similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

• £24,000-£27,000 per annum, depending on experience