ICT Technician - Schools

hireful; Aylesbury; On-site; GBP 24,000 - 32,000; Full time

Job summary

Hireful is seeking an ICT Technician to support schools in the Oxfordshire & Bucks region, including Aylesbury, Thame and Oxford. You will manage IT systems, install hardware and software, and deliver a high level of customer service to education clients.

Experience in an IT Support role within schools or academies is highly desirable, with preference for up to 2nd line support and familiarity with Office 365, Google Workspace, and Chromebooks.

Qualifications

• Experience in IT Support, ideally 2nd line.
• Experience in school/academy environment preferred.
• Experience installing, maintaining IT equipment including hardware, software, networks, and telephony.
• Experience supporting Office 365, Google Workspace and Chromebooks is highly desirable.
• Excellent customer service and communication skills.

Responsibilities

• Manage IT systems for schools and resolve technical issues.
• Install and maintain IT hardware and software.
• Support Office 365, Google Workspace and Chromebooks.
• Act as the link between schools and the company, keeping stakeholders informed.
• Provide first-class customer service to schools.

Skills

2nd line support

Education sector experience

Customer service

Tools

Office 365

Google Workspace

Chromebook

Job description

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on...

Role

ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location

Oxfordshire & Bucks - Looking after schools in Aylesbury, Thame and Oxford

Salary

£24k-£32k base salary + great benefits

What you will bring to the role

• Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
• Excellent customer services skills with a passion for providing a customer facing first class service.