ICT Technician - Schools

hireful; Oxford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Great benefits

Job summary

Hireful is seeking an ICT Technician/IT Support Technician to support schools in Oxfordshire, Thame and Aylesbury. You will manage IT systems, install hardware/software, and provide first-class customer service to educational institutions.

Ideal candidates have IT support experience (2nd line preferred), familiarity with Office 365, Google Workspace and Chromebooks, and a passion for enabling teaching and learning through reliable technology.

Qualifications

• Previous experience in an IT Support capacity; up to 2nd line would be great, but not essential.
• Experience working within a school, academy or college would be highly desirable.
• Experience installing, maintaining and fixing IT equipment (servers, software, networks, hardware, telephony).
• Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
• Excellent customer service skills with a passion for delivering a customer-facing first-class service.

Responsibilities

• Be the go-to expert, managing IT systems and solving technical problems.
• Install, maintain and fix IT equipment, including servers, software and networks.
• Provide exceptional customer service to schools and staff.
• Act as the link between schools and the wider company to keep everyone connected.

Skills

IT Support experience

Second line support

Customer service

School IT environment

Office 365

Google Workspace

Chromebook management

Tools

Office 365

Google Workspace

Chromebook management

Job description

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software all while delivering excellent customer service that schools can rely on. You ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on

Role:

ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location:

Oxfordshire - Looking after schools in Oxford, Thame and Aylesbury

Salary:

£24k-£32k base salary + great benefits

What you will bring to the role:

• Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
• Excellent customer services skills with a passion for providing a customer facing first class service.