Ict Technician

Xact Placements; Oxford; On-site; GBP 28,000 - 32,000; Full time

Job summary

XACT Placements Ltd. in Oxford is seeking a dedicated IT support professional to maintain school ICT hardware and services across sites. The role involves diagnosing issues, installing and repairing computers, and upgrading existing installations.

It requires DBS and safeguarding checks due to school setting. The successful candidate will manage technical operations, provide user support, and contribute to improving ICT provisions across all school sites.

Qualifications

• 2+ years’ similar experience ideally within education.
• Excellent customer service and communication skills.
• High level knowledge of common user applications and Office 365.

Responsibilities

• Settle and manage technical issues that impact operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations.

Skills

Customer service

Communication

Tools

Office 365

Job description

Are you looking for a new exciting opportunity working as an to be based in Oxford?

You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 2+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.
• £28,000-£32,000 per annum, depending on experience