Junior It Technician

XACT Placements Ltd.; South Stoke; Vor Ort; GBP 24.000 - 27.000; Vollzeit

Zusammenfassung

XACT Placements Ltd. in Oxfordshire is seeking an IT Support Technician to maintain hardware and provide frontline technical help across school sites. This full-time role requires DBS checks and a commitment to safeguarding.

You will respond to support requests, install and repair school computers and devices, and support the network and desktop services, with emphasis on Office 365 and user applications.

Qualifikationen

• 1+ years' similar experience, ideally in education.
• Excellent customer service and communication skills.
• Strong knowledge of common user applications and Office 365.
• Experience installing and maintaining school computer equipment and software.

Aufgaben

• Respond to technical support requests in line with expectations.
• Assist in the installation / repair of computers with standardised applications and networking software, diagnosing and solving problems.
• Assist in a wide range of technical duties related to the computer network and desktop services, first in connection with existing installations and upgrading of these installations.

Kenntnisse

IT support

Customer service

Office 365

Network & desktop software install

Jobbeschreibung

Are you looking for a new exciting opportunity working as a to be based in Oxfordshire?

You will be confident in the maintenance of IT Hardware and Services across School Sites. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Respond to technical support requests in line with expectations
• Assist in the Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Assist in a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

• 1+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.
• £24,000-£27,000 per annum, depending on experience