Brand Lead — In-Store Retail Team Leader (Flexible Hours)

SUPERDRY; Stirling; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Birthday day off

Clothing allowance

Staff discount

Pension contributions

Life assurance

Training and development

Flexible working patterns

Job summary

Superdry is seeking a Brand Lead to drive exceptional customer experiences in-store and lead the associate team to exceed store targets. You will champion the brand, coach peers, and take ownership of daily operations, including opening/closing and cash handling.

You will be the ambassador of our style, delivering outstanding service, maintaining visual standards, and collaborating with the Store Leader to drive performance and compliance across the store.

Qualifications

• Experience in retail and store operations.
• Ability to lead and motivate a team to achieve targets.
• Passion for style and customer experience.

Responsibilities

• Lead the associate team to deliver exceptional service and meet store targets.
• Model brand behaviours and maintain store standards.
• Manage daily tasks, including opening/closing and cash handling.
• Support loss prevention and health and safety.

Skills

Retail leadership

Customer service

Brand knowledge

Team motivation

Cash handling

Job description

Superdry is seeking a Brand Lead to drive exceptional customer experiences in-store and lead the associate team to exceed store targets. You will champion the brand, coach peers, and take ownership of daily operations, including opening/closing and cash handling.

You will be the ambassador of our style, delivering outstanding service, maintaining visual standards, and collaborating with the Store Leader to drive performance and compliance across the store.