Brand Lead — Elevate Retail Experience & Style

Superdry careers; Mill End; Remote; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Holiday and birthday day off

Clothing allowance

Staff discount

Flexible hours 4-day option

Training and development

Pension

Life assurance

Inclusive environment

Job summary

Superdry Brand Lead in the United Kingdom delivers an exceptional in-store brand experience, leading the associate team to meet store targets and uphold the Superdry look. You’ll own customer service excellence while modelling our values and driving performance across all areas.

You are an experienced retail professional who can motivate teams, manage operations, and handle customer issues with confidence in a fast-paced environment.

Qualifications

• Seasoned in retail, sales and store operations.
• Able to lead and motivate a team to exceed store targets.
• Excellent communication and relationship-building skills.
• Passionate about style and product with strong customer focus.
• Experience with cash handling and basic loss prevention procedures.

Responsibilities

• Lead the associate team to deliver outstanding customer brand experiences.
• Support management to motivate staff and achieve daily targets.
• Maintain store standards, visuals and stock knowledge.
• Collaborate with Store Leader to meet business objectives.
• Handle customer issues effectively and model brand behaviours.

Skills

Retail leadership

Team leadership

Customer service

Communication

Product knowledge

Job description

Superdry Brand Lead in the United Kingdom delivers an exceptional in-store brand experience, leading the associate team to meet store targets and uphold the Superdry look. You’ll own customer service excellence while modelling our values and driving performance across all areas.

You are an experienced retail professional who can motivate teams, manage operations, and handle customer issues with confidence in a fast-paced environment.