Brand Experience Associate - Flexible Schedule & Growth

AFH STORES UK LIMITED; Greater London; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team Support

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers and maintaining a welcoming environment. You will help customers find products, provide styling guidance, and ensure a visually present store.

Responsibilities include welcoming service, replenishment, accurate checkout processing, and support for online orders and omni-channel pickups. This role emphasizes reliability, teamwork, and exceptional customer care.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to welcome customers and guide product selection.
• Strong communication and teamwork to support store operations.

Responsibilities

• Provide warm, attentive service and engage customers.
• Support product replenishment and maintain visual standards on the sales floor.
• Process purchases, returns, and exchanges at the cash wrap accurately.
• Assist with online orders and omni-channel processes (in-store pickup, ship-from-store).

Skills

Customer service

Retail sales

Communication

Teamwork

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life by engaging customers and maintaining a welcoming environment. You will help customers find products, provide styling guidance, and ensure a visually present store.

Responsibilities include welcoming service, replenishment, accurate checkout processing, and support for online orders and omni-channel pickups. This role emphasizes reliability, teamwork, and exceptional customer care.