Brand Experience Specialist — Flexible Schedule

Hollister Co; Grays; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate potential

Training and Development

Global team appreciation

Job summary

Abercrombie & Fitch Co. in Grays, UK, is seeking a Brand Representative to engage customers, guide styling, and uphold a welcoming store atmosphere. This role supports replenishment and ensures brand standards across categories, while providing accurate checkout experiences and handling returns and exchanges.

You’ll help create a seamless omni-channel experience with in-store pick-up and ship-from-store support, with emphasis on reliability and attendance in a dynamic retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to balance customer engagement with store operations.
• Reliable with consistent attendance.
• Willingness to work a flexible schedule.

Responsibilities

• Provide warm, welcoming service and styling guidance.
• Maintain a clean, organized sales floor with presentation standards.
• Process purchases, returns and exchanges at the cash wrap.
• Support omni-channel orders and in-store pick-up.

Skills

Customer service

Communication

Sales

Adaptability

Tools

Cash register

Job description

Abercrombie & Fitch Co. in Grays, UK, is seeking a Brand Representative to engage customers, guide styling, and uphold a welcoming store atmosphere. This role supports replenishment and ensures brand standards across categories, while providing accurate checkout experiences and handling returns and exchanges.

You’ll help create a seamless omni-channel experience with in-store pick-up and ship-from-store support, with emphasis on reliability and attendance in a dynamic retail environment.