Brand Experience Lead (Counter)

The Estée Lauder Companies Inc.; Royal Tunbridge Wells; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a Counter Lead to support its Brand by driving sales turnover and market share while staying consumer focused.

In this role you will reflect a credible Brand image, maximize sales through service excellence, and ensure adherence to store procedures and brand guidelines. You will plan local marketing and events aligned with retailer activity, manage daily replenishment, monitor stock and visual merchandising, and deliver an outstanding in-store

Qualifications

• Experience in fast-paced retail or consumer-facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Support brand to drive sales, keeping consumer-focused approach.
• Manage daily replenishment and stock movements.
• Deliver local marketing and events aligned to retailer activity.
• Monitor and maintain retail standards and visuals per guidelines.
• Handle refunds and complaints per company guidelines.

Skills

Retail experience

Self-development

Commercial awareness

Communication

Organisation

Prioritisation

Job description

The Estée Lauder Companies Inc. is seeking a Counter Lead to support its Brand by driving sales turnover and market share while staying consumer focused.

In this role you will reflect a credible Brand image, maximize sales through service excellence, and ensure adherence to store procedures and brand guidelines. You will plan local marketing and events aligned with retailer activity, manage daily replenishment, monitor stock and visual merchandising, and deliver an outstanding in-store