Brand Experience Ambassador - Flexible Schedule

Abercrombie & Fitch Co.; Greater London; Hybrid; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

Brand Affiliate opportunities

Job summary

Abercrombie & Fitch Co. in Greater London is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, offer styling guidance, and help create a welcoming environment across categories.

You will maintain presentation standards, process purchases and returns, support omni-channel orders, and contribute to a collaborative team. This role emphasizes reliability, strong organization, and in-store enthusiasm.

Qualifications

• Provide welcoming customer experience and guidance across categories.
• Maintain organization and presentation standards in-store.
• Be reliable with attendance and scheduling.

Responsibilities

• Deliver warm, attentive customer service and styling guidance.
• Support replenishment and keep the sales floor tidy and visually consistent.
• Process purchases, returns, and exchanges at the cash wrap.
• Support online orders and omni-channel initiatives (in-store pick-up, ship-from-store).

Skills

Customer service

Communication

Reliability

Attention to detail

Job description

Abercrombie & Fitch Co. in Greater London is seeking Brand Representatives to bring our store experience to life. You will engage customers with care, offer styling guidance, and help create a welcoming environment across categories.

You will maintain presentation standards, process purchases and returns, support omni-channel orders, and contribute to a collaborative team. This role emphasizes reliability, strong organization, and in-store enthusiasm.