Brand Experience Ambassador — Flexible Schedule

ABERCROMBIE AND FITCH; Gateshead; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate potential

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. in Gateshead seeks a Store Brand Representative who brings a welcoming, inclusive customer experience. You’ll engage shoppers, help them find products, and keep the sales floor visually aligned with brand standards.

Responsibilities include processing purchases, returns and exchanges at the cash wrap, supporting omni‑channel tasks like online orders and in‑store pickup, and contributing to a friendly, well‑presented store environment.

Qualifications

• Welcoming customer experience.
• Balancing customer engagement with operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to customers.
• Support product replenishment and maintain a clean, organized sales area.
• Process purchases, returns, and exchanges at the cash wrap.
• Assist with online orders, in-store pickup, and ship-from-store tasks.

Skills

Welcoming experience

Customer engagement

Organizational skills

Reliability

Job description

Abercrombie & Fitch Co. in Gateshead seeks a Store Brand Representative who brings a welcoming, inclusive customer experience. You’ll engage shoppers, help them find products, and keep the sales floor visually aligned with brand standards.

Responsibilities include processing purchases, returns and exchanges at the cash wrap, supporting omni‑channel tasks like online orders and in‑store pickup, and contributing to a friendly, well‑presented store environment.