Brand Experience Ambassador - Flexible Schedule & Growth

ABERCROMBIE AND FITCH; High Cross; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Brand Affiliate Opportunity

Training and Development

Inclusive culture and Team support

Job summary

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers with care and representing our brand authentically in a welcoming environment.

You will help customers find what they need, support omni-channel services, and maintain presentation standards while contributing to a friendly checkout and smooth store operations. This role offers opportunities to grow within a globally recognized fashion brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges at checkout.
• Create a seamless omni-channel experience by supporting Save the Sale orders, in-store pick-up, and ship-from-store orders.

Skills

Customer service

Retail experience

Communication

Attention to detail

Job description

Abercrombie & Fitch Co. is seeking a Brand Representative to bring the store experience to life by engaging customers with care and representing our brand authentically in a welcoming environment.

You will help customers find what they need, support omni-channel services, and maintain presentation standards while contributing to a friendly checkout and smooth store operations. This role offers opportunities to grow within a globally recognized fashion brand.