Brand Experience Ambassador (Flexible Schedule)

Hollister Co; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement Opportunities

Job summary

Abercrombie & Fitch Co. in Greater London is seeking Brand Representatives to bring our store experience to life, engage customers with care, and represent our brand authentically.

You’ll provide warm, welcoming service, help customers find what they need, maintain a clean, visually consistent sales floor, process purchases, returns and exchanges, and support omni-channel tasks including in-store pickup and ship-from-store.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers and offer product guidance.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges at cash wrap.
• Support omni-channel tasks including Save the Sale orders, in-store pickup, and ship-from-store orders.

Skills

Customer service

Communication skills

Attention to detail

Reliability

Job description

Abercrombie & Fitch Co. in Greater London is seeking Brand Representatives to bring our store experience to life, engage customers with care, and represent our brand authentically.

You’ll provide warm, welcoming service, help customers find what they need, maintain a clean, visually consistent sales floor, process purchases, returns and exchanges, and support omni-channel tasks including in-store pickup and ship-from-store.