Brand Ambassador: Elevate Customer Experience

Abercrombie & Fitch Co.; Greater London; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team

Job summary

Abercrombie & Fitch Co. in London is seeking Brand Representatives to bring our store experience to life—engaging customers with care and representing our brand authentically, creating a welcoming environment.

You will provide warm service, assist customers in finding what they need, help replenish stock, handle checkout, and support omni-channel orders like in-store pickup. This role offers a flexible schedule and career growth opportunities.

Qualifications

• Welcoming and inclusive customer experience is essential.
• Comfort in a dynamic environment balancing engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Greet customers and provide attentive service across departments.
• Support product replenishment and keep the store visually presentable.
• Process purchases, returns, and exchanges at the cash wrap.
• Assist with online orders, in-store pickup, and ship-from-store.

Skills

Customer Experience

Dynamic environment

Organization

Attendance reliability

Job description

Abercrombie & Fitch Co. in London is seeking Brand Representatives to bring our store experience to life—engaging customers with care and representing our brand authentically, creating a welcoming environment.

You will provide warm service, assist customers in finding what they need, help replenish stock, handle checkout, and support omni-channel orders like in-store pickup. This role offers a flexible schedule and career growth opportunities.