Brand Experience Ambassador

ABERCROMBIE AND FITCH; Birmingham; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. (A&F Co.) is seeking a Brand Representative for its UK stores. You will welcome customers, help them find products, and keep the sales floor visually appealing.

You’ll process purchases, returns, and exchanges at the cash wrap, support omni‑channel orders, and assist with in‑store pickup and ship‑from‑store operations. The role includes training and development opportunities and a merchandise discount.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges at the cash wrap.
• Support omni-channel orders, including Save the Sale, In-Store Pick‑Up, and ship‑from‑store orders.

Skills

Welcoming customer experience

Dynamic environment

Organizational skills

Reliability & attendance

Job description

Abercrombie & Fitch Co. (A&F Co.) is seeking a Brand Representative for its UK stores. You will welcome customers, help them find products, and keep the sales floor visually appealing.

You’ll process purchases, returns, and exchanges at the cash wrap, support omni‑channel orders, and assist with in‑store pickup and ship‑from‑store operations. The role includes training and development opportunities and a merchandise discount.